Fingerprint Dive into the research topics where BS80 Management and support is active. These topic labels come from the works of this organisation's members. Together they form a unique fingerprint.

Industry Engineering & Materials Science
Customer satisfaction Engineering & Materials Science
Planning Engineering & Materials Science
Customer Satisfaction Mathematics
Software engineering Engineering & Materials Science
Automation Engineering & Materials Science
Embedded systems Engineering & Materials Science
Transparency Engineering & Materials Science

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No photo of Tanja Huoponen

Tanja Huoponen

Person: Top Management

Research Output 2011 2017

55 Citations (Scopus)

Continuous deployment of software intensive products and services: A systematic mapping study

Rodríguez, P., Haghighatkhah, A., Lwakatare, L., Teppola, S., Suomalainen, T., Eskeli, J., Karvonen, T., Kuvaja, P., Verner, J. & Oivo, M., 2017, In : Journal of Systems and Software. 123, p. 263-291 28 p.

Research output: Contribution to journalArticleScientificpeer-review

28 Citations (Scopus)

Tackling the Digitalisation Challenge: How to Benefit from Digitalisation in Practice

Parviainen, P., Tihinen, M., Kääriäinen, J. & Teppola, S., 2017, In : International Journal of Information Systems and Project Management. 5, 1, p. 63-77 15 p.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
Business and society
Transformation model
1 Citation (Scopus)

Towards continuous customer satisfaction and experience management: A measurement framework design case in wireless B2B industry

Kettunen, P., Ämmälä, M., Sauvola, T., Teppola, S., Partanen, J. & Rontti, S., 1 Jan 2016, Product-Focused Software Process Improvement - 17th International Conference, PROFES 2016, Proceedings. Springer, Vol. 10027 LNCS. p. 598-608 11 p. (Lecture Notes in Computer Science, Vol. 10027 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Customer Satisfaction
Customer satisfaction
Use Case
Measurement System