Personal profile
Short bio
Dr Emmi Heinisuo is a Research Scientist at VTT Technical Research Centre of Finland, working on the organisational and societal implementation of emerging technologies, particularly AI. Her work focuses on how new technologies can be developed and adopted in ways that support organisations, work practices and people in complex real-world environments.
Heinisuo has experience in multidisciplinary research and development projects across public and private sectors, ranging from healthcare and public administration to software development and industrial environments. Her work combines academic research, practical development work, project leadership, stakeholder collaboration and competitive RDI funding. She is interested in organisational transformation related to AI adoption, socio-technical change, and the practical implementation of responsible technologies. In practice, this has involved developing collaboration models, tools and approaches that support organisations in integrating emerging technologies into everyday operations and decision-making as well as for technology developers seeking to address the responsible design and development.
She has worked in large national and international RDI projects as a project manager, work package lead and researcher involving multidisciplinary collaboration across research organisations, industry and the public sector. She supports public authorities, research institutions, and private sector partners to co-develop responsible technology solutions that align with societal values and regulatory expectations. Her experience includes facilitating stakeholder engagement, operationalising responsibility practices, and supporting strategic decision-making in innovation processes.
Education/Academic qualification
Business and administration, Doctorate, Doctor of Administrative Sciences, Tampere University
1 Jan 2020 → 1 Oct 2025
Award Date: 1 Oct 2025
Business and administration, Master, Master of Administrative Science , Tampere University
Award Date: 22 May 2019
Skills and expertise
- Artificial Intelligence
- Responsible AI
- Ethical Design
- Sociotechnical change
- Human-Centered Technology
- Organisational change
- Impact Assessment
- Technology adoption
- Digital transformation
- Emerging technologies
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 11 Sustainable Cities and Communities
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SDG 12 Responsible Consumption and Production
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SDG 16 Peace, Justice and Strong Institutions
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SDG 17 Partnerships for the Goals
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Collaborations and top research areas from the last five years
Projects
- 5 Active
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CAREFUTURE: The Future of Care Work
Heinisuo, E. (Manager), Leikas, J. (PI) & Sigfrids, A. (Participant)
1/10/25 → 30/09/31
Project: Research Council of Finland
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Future of Software Engineering
Wallin, A. (Manager), Nuutinen, M. (Participant), Komssi, M. (Participant), Huuhanmäki, J. (Participant), Heinisuo, E. (Participant), Leikas, J. (Participant), Hajikhani, A. (Participant) & Ailisto, H. (Participant)
1/06/25 → 31/05/27
Project: Business Finland project
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DistriMuSe: Distributed Multi-Sensor Systems For Human Safety And Health
Plomp, J. (Manager), Leikas, J. (Participant) & Heinisuo, E. (Participant)
1/05/24 → 30/04/27
Project: EU project
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OPTIMI 1: Optimizing forest industry sustainability with value chain data
Salokangas, R. (Manager), Atmaca, Y. (Participant), Halme, J. (Participant), Kojo, L. (Participant), Hatara, E. (Participant), Heinisuo, E. (Participant) & Wessberg, N. (Participant)
1/01/24 → 31/12/26
Project: Business Finland project
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REINFORCING: Responsible tEerritories and Institutions eNable and Foster Open Research and inClusive Innovation for traNsitions Governance
Nieminen, M. (Manager), Lehtinen, S. (Participant) & Heinisuo, E. (Participant)
1/01/23 → 28/02/27
Project: EU project
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Artificial Intelligence in Public Services: Mutuality in the organisational governance of AI implementation
Heinisuo, E., 2025, Tampere University Press.Research output: Thesis › Dissertation › Collection of Articles
Open Access -
Arvoketjun kestävän kehityksen indikaattorikategoriat muovaamassa tulevaisuuden liiketoiminnan vastuullisuutta.
Wessberg, N., Heinisuo, E., Hatara, E. & Rantala, T., 2025, In: Futura. 3/2025, p. 21-36Research output: Contribution to journal › Review Article › peer-review
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Navigating AI Implementation in Local Government: Addressing Dilemmas by Fostering Mutuality and Meaningfulness
Heinisuo, E., Kuoppakangas, P. & Stenvall, J., 2025, (E-pub ahead of print) In: Information Systems Frontiers.Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile9 Link opens in a new tab Citations (Scopus)330 Downloads (Pure) -
Ethics guidelines and management plan: DistriMuse Deliverable 7.6
Heinisuo, E., Leikas, J. & Halkoaho, A., 2024, 55 p.Research output: Book/Report › Report
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Mutuality in AI-enabled new public service solutions
Koskimies, E. & Kinder, T., 2024, In: Public Management Review. 26, 1, p. 219-244Research output: Contribution to journal › Article › Scientific › peer-review
25 Link opens in a new tab Citations (Scopus)
Activities
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Speaker: CAISA Research Webinar - Chatbots in Public Administration
Heinisuo, E. (Speaker)
9 Mar 2026Activity: Talk or presentation types › Public or invited talk
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Puhuja: Tutkittua tekoälystä webinaari
Heinisuo, E. (Speaker)
17 Mar 2026Activity: Talk or presentation types › Public or invited talk
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Puhuja: Tekoäly julkishallinnossa – hyödyt ja hallinnan haasteet vastuullisessa käyttöönotossa
Heinisuo, E. (Speaker)
27 Oct 2026Activity: Talk or presentation types › Public or invited talk
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Tutkimuseettinen neuvottelukunta (TENK) (External organisation)
Heinisuo, E. (Member)
2025 → 2026Activity: Membership types › Position of trust in an academic community
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Commonwealth Scientific and Industrial Research Organisation (CSIRO)
Heinisuo, E. (Visiting researcher)
3 Nov 2025 → 21 Nov 2025Activity: Visiting an external institution types › Visiting an external organisation
Press/Media
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Mielipidekirjoitus: Mahdollisuudet tekoälyn hyödyntämiseen iäkkäiden hoidossa ovat kiistattomat mutta sisältävät riskin
Leikas, J., Heinisuo, E. & Sigfrids, A.
20/02/26
1 Media contribution
Press/Media: Press / Media
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Blogi: Luottamukseen perustuvaa tekoälytulevaisuutta rakentamassa.
Heinisuo, E., Wessberg, N. & Leikas, J.
30/09/25
1 Media contribution
Press/Media: Other