Inka Lappalainen

20022018
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Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

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innovation Social Sciences
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Service innovation Business & Economics
planning Social Sciences
Service business Business & Economics
benchmarking Social Sciences

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Projects 2010 2017

VALIT: Value Indicator Tool

Lappalainen, I. & Klaavu, A.

1/01/1531/12/17

Project: ResearchTekes project

ProForm: Forerunner concepts of service business

Wallin, A., Lappalainen, I., Kallio, K. & Koivumäki, T.

1/01/1031/12/11

Project: ResearchTekes project

Research Output 2002 2018

Robotit ja hyvinvointipalvelujen tulevaisuus

Niemelä, M., Aaltonen, I., Lammi, H., Lanne, M., Lappalainen, I., Lehtinen, H., Ruohomäki, I., Talja, H. & Tammela, A., 2018, Ikääntyminen ja teknologia. Espoo: VTT Technical Research Centre of Finland, p. 134-139 (Research Highlights; no. 14).

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleResearch

Open Access
robots

Adopting a logistics robot system in a central hospital: Perspectives of different internal stakeholders

Talja, H., Lappalainen, I. & Niemelä, M., 2017, WORK 2017: Book of Abstracts. University of Turku

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsResearch

Logistics
Robots
Innovation
Surgery
Robotics

Customer-centric service innovation in public-private value networks

Lappalainen, I., 2017, Innovating in Practice: Perspectives and Experiences. Springer, p. 317-338

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleResearchpeer-review

Service innovation
Value network
Innovation
Private values
Public-private

Emphatic understanding as a source of value co-creation

Lappalainen, I., Airola, M. & Maaria, N., 2017, Proceedings of the 5th Naples Forum on Service: Service Dominant Logic, Network and Systems Theory and Service Science: Integrating three Perspectives for a New Service Agenda. 14 p.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsResearch

Co-creation of value
Service management
Real estate
Industry
S-D logic