Inka Lappalainen

20022019
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Research Output 2002 2019

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Chapter or book article
2018

Robotit ja hyvinvointipalvelujen tulevaisuus

Niemelä, M., Aaltonen, I., Lammi, H., Lanne, M., Lappalainen, I., Lehtinen, H., Ruohomäki, I., Talja, H. & Tammela, A., 2018, Ikääntyminen ja teknologia. Espoo: VTT Technical Research Centre of Finland, p. 134-139 (VTT Research Highlights; No. 14).

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

Open Access
robots
2016

Customer-centric service innovation in public-private value networks

Lappalainen, I., 1 Jan 2016, Innovating in Practice: Perspectives and Experiences. Springer, p. 317-338 22 p.

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

customer
innovation
Values
innovation research
strategic management

Practice-based approaches to learning and innovating

Kallio, K., Russo-Spena, T., Lappalainen, I. & Mele, C., 1 Jan 2016, Innovating in Practice: Perspectives and Experiences. Russo-Spena, T., Mele, C. & Nuutinen, M. (eds.). Springer, p. 83-109 27 p.

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

innovation
learning
learning process
social structure
knowledge
2013

Prerequisites for managing service co-innovation in public-private-citizen networks

Lappalainen, I. & Kallio, K., 2013, Highlights in service research. Espoo: VTT Technical Research Centre of Finland, p. 30-35 (VTT Research Highlights; No. 6).

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

Open Access
citizen
innovation
public service
digitalization
political decision making

Three means of evaluation to boost industrial service culture

Nuutinen, M., Lappalainen, I., Airola, M. & Valjakka, T., 2013, Highlights in service research. Espoo: VTT Technical Research Centre of Finland, p. 74 - 82 (VTT Research Highlights; No. 6).

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

Open Access
Evaluation
Industrial services
Industry
Shared understanding
Learning process
2012

Co-developing new services with customers and end-users in the business to municipal context

Lappalainen, I., Kallio, K., Kuure, E. & Lindström, A., 2012, Paths towards pioneering in service business. Espoo: VTT Technical Research Centre of Finland, p. 65-78 (VTT Technology; No. 18).

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

Open Access
New services
End users

Methodology

Wallin, A., Tähtinen, J., Lappalainen, I., Nuutinen, M. & Palo, T., 2012, Paths towards pioneering in service business. VTT Technology 18. Espoo: VTT Technical Research Centre of Finland, p. 48-52 (VTT Technology; No. 18).

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

Open Access

Theoretical insights to pioneering in service business: Transition from a product-oriented to a service-oriented culture

Nuutinen, M. & Lappalainen, I., 2012, Paths towards pioneering in service business. VTT Technology 18. Espoo: VTT Technical Research Centre of Finland, p. 21-27 (VTT Technology; No. 18).

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

Open Access
2010

Teknologiayritykset matkalla palveluliiketoimintaan: Palvelukyky ja -kulttuuri muutoksen johtamisen tulkkina

Nuutinen, M. & Lappalainen, I., 2010, Mahdollisuuksien kenttä: Palveluliiketoiminta ja vuorovaikutteinen johtaminen. Hyötyläinen, R. & Nuutinen, M. (eds.). Helsinki: Teknologiateollisuus ry, p. 170-207

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

Teollisen palvelukyvyn ja -kulttuurin arviointimenettely

Lappalainen, I. & Nuutinen, M., 2010, Mahdollisuuksien kenttä: Palveluliiketoiminta ja vuorovaikutteinen johtaminen. Hyötyläinen, R. & Nuutinen, M. (eds.). Helsinki: Teknologiateollisuus ry, p. 208-238

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

2002

An approach to developing ERP utilisation: A method and a case study

Kettunen, J., Kalliokoski, P., Lappalainen, I., Ilomäki, K. & Luojumäki, J., Sep 2002, Challenges and Achievements in E-business and E-work. Stanford-Smith, Brian, Chiozza, Enrica & Edin, Mireille (eds.). Part. 2. Stanford-Smith, B., Chiozza, E. & Edin, M. (eds.). Amsterdam: IOS Press, Vol. 2. p. 995-1002

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional