Inka Lappalainen

20022019
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Research Output 2002 2019

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Conference article
2017

Service Culture as a Source of Renewal and Differentiation

Lappalainen, I., Nuutinen, M. & Airola, M., 2017.

Research output: Contribution to conferenceConference articleScientific

Renewal
Organizational culture
Staff
Brand image
Brand value
2015

Small business challenges in developing value partner relationships

Valjakka, T. & Lappalainen, I., 2015.

Research output: Contribution to conferenceConference articleScientific

Small business
Value proposition
Service-dominant logic
Transformation process
Logic
2011

A learning perspective for managing service innovation process in a value network

Kallio, K., Lappalainen, I., Kuure, E. & Lindström, A., 2011. 18 p.

Research output: Contribution to conferenceConference articleScientific

Service innovation
Value network
Innovation process
Service provider
Service value