Inka Lappalainen

20022019
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Research Output 2002 2019

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Article
2019
Trajectories
Industry
Marketing
Service-dominant logic
Service orientation
2015
13 Citations (Scopus)

Organizational learning in an innovation network: Enhancing the agency of public service organizations

Kallio, K. & Lappalainen, I., 2015, In : Journal of Service Theory and Practice. 25, 2, p. 140-161

Research output: Contribution to journalArticleScientificpeer-review

Service development
Public-private
Service organization
Learning process
Innovation networks
2014
11 Citations (Scopus)
Innovation
Industry
Open innovation
Business-to-business market
Service provider

Learning about service orientation in KIBS: understanding the customer as an active actor

Kallio, K. & Lappalainen, I., 2014, In : Service Science. 6, 2, p. 78-91 14 p.

Research output: Contribution to journalArticleScientificpeer-review

Knowledge-intensive business services
Service orientation
Service-dominant logic
Interaction
Service innovation
2013
4 Citations (Scopus)

Co-innovation in public services: Planning or experimenting with users?

Kallio, K., Lappalainen, I. & Tammela, K., 2013, In : The Innovation Journal. 18, 3

Research output: Contribution to journalArticleScientificpeer-review

Open Access
public service
innovation
planning
public sector
youth unemployment
2012

A Participatory approach to the parallel evaluation of public and private well-being services

Lappalainen, I. & Kansola, M., 2012, In : Journal of US-China Public Administration. 9, 4, p. 424-436 13 p.

Research output: Contribution to journalArticleScientificpeer-review

well-being
benchmarking
evaluation
supplier
political decision
16 Citations (Scopus)

Towards service-oriented organisational culture in manufacturing companies

Nuutinen, M. & Lappalainen, I., 2012, In : International Journal of Quality and Service Sciences. 4, 2, p. 137-155 18 p.

Research output: Contribution to journalArticleScientificpeer-review

Service-oriented
Manufacturing companies
Organizational culture
Service business
Business development
2011

Julkisen ja yksityisen terveysaseman vertaileva arviointi - pilottina Tampereen terveysasematoiminta

Lappalainen, I., Kansola, M., Wiili-Peltola, E. & Lehtomäki, E., 2011, In : Yleislääkäri. 26, 7, p. 26-29

Research output: Contribution to journalArticleProfessional