My research combines sociological, organisational and service innovation theories to understand the systemic and social aspects of innovation and change processes. The latest research addresses how individual and collective actors react and interact in change processes such as in the digitalisation of municipal service processes. Among others, my current interests include analysing how change processes could be facilitated and coordinated to optimise its outcomes for various actors, without undermining different actors’ unanticipated resources and contributions in the processes.

Previously I have worked as a postdoctoral researcher in Tampere University, Hanken School of Business and Aalto University, and as a Research Manager at Aalto University. I defended my doctoral dissertation at the Department of Industrial Engineering and Management at Aalto University in 2013, focusing on role structures in innovating professional service firms.