Research output per year
Research output per year
Search results
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2015
Organizational learning in an innovation network: Enhancing the agency of public service organizations
Kallio, K. & Lappalainen, I., 2015, In: Journal of Service Theory and Practice. 25, 2, p. 140-161Research output: Contribution to journal › Article › Scientific › peer-review
15 Citations (Scopus) -
2014
Learning about service orientation in KIBS: understanding the customer as an active actor
Kallio, K. & Lappalainen, I., 2014, In: Service Science. 6, 2, p. 78-91 14 p.Research output: Contribution to journal › Article › Scientific › peer-review
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2012
Facilitating service development in a multi-agent environment: different roles of consultancy
Lappalainen, I., Kallio, K. & Toivonen, M., 2012, Proceedings of the 4th International Conference on Applied Human Factors and Ergonomics (AHFE) 2012 . CRC Press, p. 276-285Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review
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Marketing services in China - experiences of Nordic manufacturers
Bao, S., Toivonen, M. & Kostama, H., 2012, Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012. Svenska handelshögskolan, 48Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Scientific
Open Access