Co-innovation in Service Value-Chains and Networks

Project: Other

2015
Organizational learning in an innovation network: Enhancing the agency of public service organizations
Kallio, K. & Lappalainen, I., 2015, In: Journal of Service Theory and Practice. 25, 2, p. 140-161
Research output: Contribution to journal › Article › Scientific › peer-review
28 Link opens in a new tab Citations (Scopus)
2014
Learning about service orientation in KIBS: understanding the customer as an active actor
Kallio, K. & Lappalainen, I., 2014, In: Service Science. 6, 2, p. 78-91
Research output: Contribution to journal › Article › Scientific › peer-review
2012
Facilitating service development in a multi-agent environment: different roles of consultancy
Lappalainen, I., Kallio, K. & Toivonen, M., 2012, Proceedings of the 4th International Conference on Applied Human Factors and Ergonomics (AHFE) 2012 . CRC Press, p. 276-285
Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review
Marketing services in China - experiences of Nordic manufacturers
Bao, S., Toivonen, M. & Kostama, H., 2012, Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012. Svenska handelshögskolan, 48
Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Scientific

Open Access

Research output