Henkilöstön ja asiakkaiden brändikokemus uudistumisen voimavarana

Lappalainen, Inka (Manager)
Airola, Merja (Participant)
Nuutinen, Maaria (Participant)

Project: Business Finland project

2 Report
1 Conference article in proceedings
1 Conference article

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2017
Emphatic understanding as a source of value co-creation
Lappalainen, I., Airola, M. & Nuutinen, M., 2017, Proceedings of the 5th Naples Forum on Service: Service Dominant Logic, Network and Systems Theory and Service Science: Integrating three Perspectives for a New Service Agenda. 14 p.
Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific

Open Access