A comparison of access speeds to mobile services

Mikko Tarkiainen, Andrew May

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientific

Abstract

Mobile services can be accessed in many ways, e.g. via SMS, WAP and a voice call. The time and effort needed to get information via these methods are different. This paper shows results from a study that measured the time and effort (number of clicks) to access driving instructions provided by three different types of mobile services. The fastest and the most efficient method was a voice call. Voice services are easy to use and can be used with all phones; this maximises their potential market.
Original languageEnglish
Title of host publicationProceedings - 10th World Congress and Exhibition on Intelligent Transport Systems and Services : 16 - 20 November 2003, Madrid Spain
Subtitle of host publicationSolutions for today ... and tomorrow
Place of PublicationBelgium
PublisherERTICO - ITS Europe
Number of pages8
Editioncd-rom
Publication statusPublished - 2003
MoE publication typeB3 Non-refereed article in conference proceedings
Event10th World Congress and Exhibition on Intelligent Transport Systems and Services - Madrid, Spain
Duration: 16 Nov 200320 Nov 2003
Conference number: 10

Conference

Conference10th World Congress and Exhibition on Intelligent Transport Systems and Services
CountrySpain
CityMadrid
Period16/11/0320/11/03

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    Tarkiainen, M., & May, A. (2003). A comparison of access speeds to mobile services. In Proceedings - 10th World Congress and Exhibition on Intelligent Transport Systems and Services : 16 - 20 November 2003, Madrid Spain: Solutions for today ... and tomorrow (cd-rom ed.). ERTICO - ITS Europe.