A Comprehensive Methodology for Assessing the Impact of Smart City Interventions: Evidence from Espoo Transformation Process

In recent years, the world’s population living in cities has been rapidly increasing. Cities are transforming their infrastructure in a smarter and more efficient way so that sustainable development forms part of their long-term strategy. However, this transformation does not always result in expected benefits due to a variety of factors such as an absence of social acceptance, a lack of holistic design and the development of unilateral interventions. An analysis of the scientific literature related to the evaluation of the impact of smart city actions revealed a gap in the holistic methods for their assessment. To this end, an accurate evaluation of implemented smart solutions focusing on the energy domain is necessary in order to assess the expected and realized impact of each solution. This paper proposes a seven-step methodology for assessing the impact of smart city interventions and presents a use case for the city of Espoo. A number of major findings were the outcome of our research and development work, such as the need for a thorough analysis of the long-term vision of the city, a combined top-down and bottom-up approach and the ongoing cooperation between all stakeholders involved in urban planning and transformation, in which necessary Key Performance Indicators (KPIs) are defined.