A creative prototype illustrating the ambient user experience of an intelligent future factory

Tiina Kymäläinen, Eija Kaasinen, Jaakko Hakulinen, Tomi Heimonen, Petri Mannonen, Maiju Aikala, Hannu Paunonen, Jouni Ruotsalainen, Lauri Lehtikunnas

    Research output: Contribution to journalArticleScientificpeer-review

    6 Citations (Scopus)

    Abstract

    This article introduces user experience research that has been carried out by evaluating a video-illustrated science fiction prototype with process control workers. Essentially, the prototype 'A remote operator's day in a future control center in 2025' was aimed at discovering opportunities for new interaction methods and ambient intelligence for the factories of the future. The theoretical objective was to carry out experience design research, which was based on explicit ambient user experience goals in the nominated industrial work context. This article describes the complete creative prototyping process, starting from the initial user research that included evaluations of current work practices, technological trend studies and co-design workshops, and concluding with user research that assessed the final design outcome, the science fiction prototype. The main contribution of the article is on the ambient user experience goals, the creation process of the video-illustrated science fiction prototype, and on the reflection of how the experience-driven prototype was evaluated in two research setups: as video sequences embedded in a Web survey, and as interviews carried out with expert process control workers. For the science fiction prototyping process, the contribution demonstrates how the method may employ video-illustration as a means for future-oriented user experience research, and how complementary user-centered methods may be used to validate the results.
    Original languageEnglish
    Pages (from-to)41-57
    Number of pages17
    JournalJournal of Ambient Intelligence and Smart Environments
    Volume9
    Issue number1
    DOIs
    Publication statusPublished - 2017
    MoE publication typeA1 Journal article-refereed

    Keywords

    • human computer interaction
    • industrial research
    • surveys
    • ambient intelligence
    • factories of the futures
    • prototyping process
    • science fictions
    • technological trends
    • user centered design UCD
    • user experience design
    • user experience research

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