A Telepresence Robot in Residential Care

Family Increasingly Present, Personnel Worried About Privacy

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

1 Citation (Scopus)

Abstract

Elderly people moving into assisted living facilities often face profound changes in their daily routines and social relationships, which may lead to feelings of social isolation and even to depression. Telepresence robots can alleviate this by enabling easily accessible virtual presence of family members and other close ones at the ward. Telepresence robots have been tested in different care environments with often positive responses, but there are still challenges, both technical and non-technical, that hinder the wider adoption of the robots in residential care settings. We seek for more understanding of the non-technical challenges by studying the use of a telepresence robot Double in a residential care facility. In a 12-week field trial, we installed a telepresence robot in a room of a long-term care home resident for communicating with her family members. The qualitative interview data included the perspectives of the resident, her family members and care workers at the ward. The results confirm the potential of telepresence robots in assisted living in order to increase the presence of family members to the resident and vice versa; the study also provides insight about how the increased presence of family members may affect the care work.
Original languageEnglish
Title of host publicationSocial Robotics - 9th International Conference, ICSR 2017, Proceedings
Subtitle of host publicationICSR 2017
EditorsKenji Suzuki, Hongsheng He, Abderrahmane Kheddar, Eiichi Yoshida, Friederike Eyssel, Shuzhi Sam Ge, John-John Cabibihan
PublisherSpringer
Pages85-94
Number of pages10
ISBN (Print)978-3-319-70021-2, 978-3-319-70022-9
DOIs
Publication statusPublished - 1 Jan 2017
MoE publication typeA4 Article in a conference publication
Event9th International Conference on Social Robotics - Tsukuba, Japan
Duration: 22 Nov 201724 Nov 2017
http://www.icsr2017.org/index.html

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10652 LNAI
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference9th International Conference on Social Robotics
Abbreviated titleICSR
CountryJapan
CityTsukuba
Period22/11/1724/11/17
Internet address

Fingerprint

robot
privacy
personnel
family member
present
assisted living
resident
home care
qualitative interview
social isolation
worker

Keywords

  • Elderly
  • residential care
  • teleprsence robot
  • social relationships

Cite this

Niemelä, M., van Aerschot, L., Tammela, A., & Aaltonen, I. (2017). A Telepresence Robot in Residential Care: Family Increasingly Present, Personnel Worried About Privacy. In K. Suzuki, H. He, A. Kheddar, E. Yoshida, F. Eyssel, S. S. Ge, & J-J. Cabibihan (Eds.), Social Robotics - 9th International Conference, ICSR 2017, Proceedings: ICSR 2017 (pp. 85-94). Springer. Lecture Notes in Computer Science, Vol.. 10652 LNAI https://doi.org/10.1007/978-3-319-70022-9_9, https://doi.org/10.1007/978-3-319-70022-9_9
Niemelä, Marketta ; van Aerschot, Lina ; Tammela, Antti ; Aaltonen, Iina. / A Telepresence Robot in Residential Care : Family Increasingly Present, Personnel Worried About Privacy. Social Robotics - 9th International Conference, ICSR 2017, Proceedings: ICSR 2017. editor / Kenji Suzuki ; Hongsheng He ; Abderrahmane Kheddar ; Eiichi Yoshida ; Friederike Eyssel ; Shuzhi Sam Ge ; John-John Cabibihan. Springer, 2017. pp. 85-94 (Lecture Notes in Computer Science, Vol. 10652 LNAI).
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abstract = "Elderly people moving into assisted living facilities often face profound changes in their daily routines and social relationships, which may lead to feelings of social isolation and even to depression. Telepresence robots can alleviate this by enabling easily accessible virtual presence of family members and other close ones at the ward. Telepresence robots have been tested in different care environments with often positive responses, but there are still challenges, both technical and non-technical, that hinder the wider adoption of the robots in residential care settings. We seek for more understanding of the non-technical challenges by studying the use of a telepresence robot Double in a residential care facility. In a 12-week field trial, we installed a telepresence robot in a room of a long-term care home resident for communicating with her family members. The qualitative interview data included the perspectives of the resident, her family members and care workers at the ward. The results confirm the potential of telepresence robots in assisted living in order to increase the presence of family members to the resident and vice versa; the study also provides insight about how the increased presence of family members may affect the care work.",
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Niemelä, M, van Aerschot, L, Tammela, A & Aaltonen, I 2017, A Telepresence Robot in Residential Care: Family Increasingly Present, Personnel Worried About Privacy. in K Suzuki, H He, A Kheddar, E Yoshida, F Eyssel, SS Ge & J-J Cabibihan (eds), Social Robotics - 9th International Conference, ICSR 2017, Proceedings: ICSR 2017. Springer, Lecture Notes in Computer Science, vol. 10652 LNAI, pp. 85-94, 9th International Conference on Social Robotics, Tsukuba, Japan, 22/11/17. https://doi.org/10.1007/978-3-319-70022-9_9, https://doi.org/10.1007/978-3-319-70022-9_9

A Telepresence Robot in Residential Care : Family Increasingly Present, Personnel Worried About Privacy. / Niemelä, Marketta; van Aerschot, Lina; Tammela, Antti; Aaltonen, Iina.

Social Robotics - 9th International Conference, ICSR 2017, Proceedings: ICSR 2017. ed. / Kenji Suzuki; Hongsheng He; Abderrahmane Kheddar; Eiichi Yoshida; Friederike Eyssel; Shuzhi Sam Ge; John-John Cabibihan. Springer, 2017. p. 85-94 (Lecture Notes in Computer Science, Vol. 10652 LNAI).

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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AU - Aaltonen, Iina

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AB - Elderly people moving into assisted living facilities often face profound changes in their daily routines and social relationships, which may lead to feelings of social isolation and even to depression. Telepresence robots can alleviate this by enabling easily accessible virtual presence of family members and other close ones at the ward. Telepresence robots have been tested in different care environments with often positive responses, but there are still challenges, both technical and non-technical, that hinder the wider adoption of the robots in residential care settings. We seek for more understanding of the non-technical challenges by studying the use of a telepresence robot Double in a residential care facility. In a 12-week field trial, we installed a telepresence robot in a room of a long-term care home resident for communicating with her family members. The qualitative interview data included the perspectives of the resident, her family members and care workers at the ward. The results confirm the potential of telepresence robots in assisted living in order to increase the presence of family members to the resident and vice versa; the study also provides insight about how the increased presence of family members may affect the care work.

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Niemelä M, van Aerschot L, Tammela A, Aaltonen I. A Telepresence Robot in Residential Care: Family Increasingly Present, Personnel Worried About Privacy. In Suzuki K, He H, Kheddar A, Yoshida E, Eyssel F, Ge SS, Cabibihan J-J, editors, Social Robotics - 9th International Conference, ICSR 2017, Proceedings: ICSR 2017. Springer. 2017. p. 85-94. (Lecture Notes in Computer Science, Vol. 10652 LNAI). https://doi.org/10.1007/978-3-319-70022-9_9, https://doi.org/10.1007/978-3-319-70022-9_9