A web-based information system for diagnosing, servicing and operating heating systems

Jouko Pakanen, Veli Möttönen, Mikko Hyytinen, Heikki Ruonansuu, Kaija Törmäkangas

Research output: Contribution to journalArticleScientificpeer-review

4 Citations (Scopus)

Abstract

Diagnosing a heating system may turn out to be necessary even for an ordinary customer, like a residential building owner or a facility manager. The need is usually triggered by a technical problem in the system. The customer wants to know how to solve or handle the problem. This paper presents a Web-based information system, called WebDia, which is designed to assist customers with such heating problems. WebDia is a prototype system, constructed for district heating substations and oil heating systems. WebDia incorporates a Web server integrated with a back-end database, accessible from a browser of a PC, a Personal Digital Assistant (PDA) or a Wireless Application Protocol (WAP) mobile phone. The general idea behind the development is that the server computer shares its resources and knowledge with the user. Besides fault diagnosis, instructions for servicing and operating the heating system are also essential topics. The information content is gathered from various publications, material provided by manufacturers and interviews with experts. A great deal of the professional information also comes from the fourteen co-operating companies assisting in the system development. WebDia is a collection of dynamic HyperText Markup Language (HTML) pages, but it also includes pictures, photographs, video and audio recordings, and animations. Most of the pages are created using server-side scripting based on Active Server Pages (ASP) technology, but Java applets are also used. Building a system like WebDia turns out to be a tedious process, which requires knowledge and expertise from several disciplines in addition to modern Web authoring and multimedia tools.
Original languageEnglish
Pages (from-to)45-56
JournalElectronic Journal of Information Technology in Construction
Volume6
Publication statusPublished - 2001
MoE publication typeA1 Journal article-refereed

Fingerprint

Information systems
Servers
Heating
Audio recordings
Heat problems
Video recording
HTML
District heating
Personal digital assistants
Animation
Mobile phones
Failure analysis
Managers
Network protocols
Industry

Keywords

  • information systems

Cite this

Pakanen, J., Möttönen, V., Hyytinen, M., Ruonansuu, H., & Törmäkangas, K. (2001). A web-based information system for diagnosing, servicing and operating heating systems. Electronic Journal of Information Technology in Construction, 6, 45-56.
Pakanen, Jouko ; Möttönen, Veli ; Hyytinen, Mikko ; Ruonansuu, Heikki ; Törmäkangas, Kaija. / A web-based information system for diagnosing, servicing and operating heating systems. In: Electronic Journal of Information Technology in Construction. 2001 ; Vol. 6. pp. 45-56.
@article{c1ed68d1763d448eb911b128a978574c,
title = "A web-based information system for diagnosing, servicing and operating heating systems",
abstract = "Diagnosing a heating system may turn out to be necessary even for an ordinary customer, like a residential building owner or a facility manager. The need is usually triggered by a technical problem in the system. The customer wants to know how to solve or handle the problem. This paper presents a Web-based information system, called WebDia, which is designed to assist customers with such heating problems. WebDia is a prototype system, constructed for district heating substations and oil heating systems. WebDia incorporates a Web server integrated with a back-end database, accessible from a browser of a PC, a Personal Digital Assistant (PDA) or a Wireless Application Protocol (WAP) mobile phone. The general idea behind the development is that the server computer shares its resources and knowledge with the user. Besides fault diagnosis, instructions for servicing and operating the heating system are also essential topics. The information content is gathered from various publications, material provided by manufacturers and interviews with experts. A great deal of the professional information also comes from the fourteen co-operating companies assisting in the system development. WebDia is a collection of dynamic HyperText Markup Language (HTML) pages, but it also includes pictures, photographs, video and audio recordings, and animations. Most of the pages are created using server-side scripting based on Active Server Pages (ASP) technology, but Java applets are also used. Building a system like WebDia turns out to be a tedious process, which requires knowledge and expertise from several disciplines in addition to modern Web authoring and multimedia tools.",
keywords = "information systems",
author = "Jouko Pakanen and Veli M{\"o}tt{\"o}nen and Mikko Hyytinen and Heikki Ruonansuu and Kaija T{\"o}rm{\"a}kangas",
year = "2001",
language = "English",
volume = "6",
pages = "45--56",
journal = "Electronic Journal of Information Technology in Construction",
issn = "1403-6835",
publisher = "Kungliga Tenkniska Hoegskolan/Royal Institute of technology",

}

Pakanen, J, Möttönen, V, Hyytinen, M, Ruonansuu, H & Törmäkangas, K 2001, 'A web-based information system for diagnosing, servicing and operating heating systems', Electronic Journal of Information Technology in Construction, vol. 6, pp. 45-56.

A web-based information system for diagnosing, servicing and operating heating systems. / Pakanen, Jouko; Möttönen, Veli; Hyytinen, Mikko; Ruonansuu, Heikki; Törmäkangas, Kaija.

In: Electronic Journal of Information Technology in Construction, Vol. 6, 2001, p. 45-56.

Research output: Contribution to journalArticleScientificpeer-review

TY - JOUR

T1 - A web-based information system for diagnosing, servicing and operating heating systems

AU - Pakanen, Jouko

AU - Möttönen, Veli

AU - Hyytinen, Mikko

AU - Ruonansuu, Heikki

AU - Törmäkangas, Kaija

PY - 2001

Y1 - 2001

N2 - Diagnosing a heating system may turn out to be necessary even for an ordinary customer, like a residential building owner or a facility manager. The need is usually triggered by a technical problem in the system. The customer wants to know how to solve or handle the problem. This paper presents a Web-based information system, called WebDia, which is designed to assist customers with such heating problems. WebDia is a prototype system, constructed for district heating substations and oil heating systems. WebDia incorporates a Web server integrated with a back-end database, accessible from a browser of a PC, a Personal Digital Assistant (PDA) or a Wireless Application Protocol (WAP) mobile phone. The general idea behind the development is that the server computer shares its resources and knowledge with the user. Besides fault diagnosis, instructions for servicing and operating the heating system are also essential topics. The information content is gathered from various publications, material provided by manufacturers and interviews with experts. A great deal of the professional information also comes from the fourteen co-operating companies assisting in the system development. WebDia is a collection of dynamic HyperText Markup Language (HTML) pages, but it also includes pictures, photographs, video and audio recordings, and animations. Most of the pages are created using server-side scripting based on Active Server Pages (ASP) technology, but Java applets are also used. Building a system like WebDia turns out to be a tedious process, which requires knowledge and expertise from several disciplines in addition to modern Web authoring and multimedia tools.

AB - Diagnosing a heating system may turn out to be necessary even for an ordinary customer, like a residential building owner or a facility manager. The need is usually triggered by a technical problem in the system. The customer wants to know how to solve or handle the problem. This paper presents a Web-based information system, called WebDia, which is designed to assist customers with such heating problems. WebDia is a prototype system, constructed for district heating substations and oil heating systems. WebDia incorporates a Web server integrated with a back-end database, accessible from a browser of a PC, a Personal Digital Assistant (PDA) or a Wireless Application Protocol (WAP) mobile phone. The general idea behind the development is that the server computer shares its resources and knowledge with the user. Besides fault diagnosis, instructions for servicing and operating the heating system are also essential topics. The information content is gathered from various publications, material provided by manufacturers and interviews with experts. A great deal of the professional information also comes from the fourteen co-operating companies assisting in the system development. WebDia is a collection of dynamic HyperText Markup Language (HTML) pages, but it also includes pictures, photographs, video and audio recordings, and animations. Most of the pages are created using server-side scripting based on Active Server Pages (ASP) technology, but Java applets are also used. Building a system like WebDia turns out to be a tedious process, which requires knowledge and expertise from several disciplines in addition to modern Web authoring and multimedia tools.

KW - information systems

M3 - Article

VL - 6

SP - 45

EP - 56

JO - Electronic Journal of Information Technology in Construction

JF - Electronic Journal of Information Technology in Construction

SN - 1403-6835

ER -