Adoption of near field communication technology in business to consumer services

Arto Wallin, Juha Häikiö, Jaana Määttä

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Touch based interaction has been found out to provide fast and easy way to use mobile services. Near Field Communication technology (NFC) is one of the most promising ways to conduct touch based interaction with mobile phones. In this paper our aim is to identify challenges of the adoption of NFC related business to consumer services. The results of this study are based on three pilot cases conducted in Finland in 2007. Our research presents findings based on qualitative company interviews and both quantitative and qualitative user questionnaires. We conclude that there are several challenges in the adoption of NFC-based applications. However, expect for the shortage of NFC enabled mobile phones, challenges of the adoption may be reduced with careful planning and implementation of NFC-based applications.
Original languageEnglish
Title of host publicationProceedings of the International Conference on e-Business, ICE-B 2008
EditorsJoaquim Filipe
PublisherInsticc press
Pages247-254
ISBN (Print)9789898111586
Publication statusPublished - 2008
MoE publication typeA4 Article in a conference publication
EventInternational Conference on E-Business, ICE-B 2008 - Porto, Portugal
Duration: 26 Jul 200829 Jul 2008

Conference

ConferenceInternational Conference on E-Business, ICE-B 2008
CountryPortugal
CityPorto
Period26/07/0829/07/08

Fingerprint

Industry
Mobile phones
Near field communication
Planning

Keywords

  • Adoption of mobile services
  • Near field communication
  • NFC
  • NFC-based mobile services

Cite this

Wallin, A., Häikiö, J., & Määttä, J. (2008). Adoption of near field communication technology in business to consumer services. In J. Filipe (Ed.), Proceedings of the International Conference on e-Business, ICE-B 2008 (pp. 247-254). Insticc press.
Wallin, Arto ; Häikiö, Juha ; Määttä, Jaana. / Adoption of near field communication technology in business to consumer services. Proceedings of the International Conference on e-Business, ICE-B 2008. editor / Joaquim Filipe. Insticc press, 2008. pp. 247-254
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Wallin, A, Häikiö, J & Määttä, J 2008, Adoption of near field communication technology in business to consumer services. in J Filipe (ed.), Proceedings of the International Conference on e-Business, ICE-B 2008. Insticc press, pp. 247-254, International Conference on E-Business, ICE-B 2008, Porto, Portugal, 26/07/08.

Adoption of near field communication technology in business to consumer services. / Wallin, Arto; Häikiö, Juha; Määttä, Jaana.

Proceedings of the International Conference on e-Business, ICE-B 2008. ed. / Joaquim Filipe. Insticc press, 2008. p. 247-254.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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Wallin A, Häikiö J, Määttä J. Adoption of near field communication technology in business to consumer services. In Filipe J, editor, Proceedings of the International Conference on e-Business, ICE-B 2008. Insticc press. 2008. p. 247-254