Abstract
Touch based interaction has been found out to provide
fast and easy way to use mobile services. Near Field
Communication technology (NFC) is one of the most
promising ways to conduct touch based interaction with
mobile phones. In this paper our aim is to identify
challenges of the adoption of NFC related business to
consumer services. The results of this study are based on
three pilot cases conducted in Finland in 2007. Our
research presents findings based on qualitative company
interviews and both quantitative and qualitative user
questionnaires. We conclude that there are several
challenges in the adoption of NFC-based applications.
However, expect for the shortage of NFC enabled mobile
phones, challenges of the adoption may be reduced with
careful planning and implementation of NFC-based
applications.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the International Conference on e-Business, ICE-B 2008 |
| Editors | Joaquim Filipe |
| Publisher | Insticc press |
| Pages | 247-254 |
| ISBN (Print) | 9789898111586 |
| Publication status | Published - 2008 |
| MoE publication type | A4 Article in a conference publication |
| Event | International Conference on E-Business, ICE-B 2008 - Porto, Portugal Duration: 26 Jul 2008 → 29 Jul 2008 |
Conference
| Conference | International Conference on E-Business, ICE-B 2008 |
|---|---|
| Country | Portugal |
| City | Porto |
| Period | 26/07/08 → 29/07/08 |
Keywords
- Adoption of mobile services
- Near field communication
- NFC
- NFC-based mobile services
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Cite this
Wallin, A., Häikiö, J., & Määttä, J. (2008). Adoption of near field communication technology in business to consumer services. In J. Filipe (Ed.), Proceedings of the International Conference on e-Business, ICE-B 2008 (pp. 247-254). Insticc press.