The reliability of human operators in process control is sensitive to the context. In many contemporary human reliability analysis (HRA) methods, this is not sufficiently taken into account. The aim of this article is that integration between probabilistic and psychological approaches in human reliability should be attempted. This is achieved first, by adopting such methods that adequately reflect the essential features of the process control activity, and secondly, by carrying out an interactive HRA process. Description of the activity context, probabilistic modeling, and psychological analysis form an iterative interdisciplinary sequence of analysis in which the results of one sub-task maybe input to another. The analysis of the context is carried out first with the help of a common set of conceptual tools. The resulting descriptions of the context promote the probabilistic modeling, through which new results regarding the probabilistic dynamics can be achieved. These can be incorporated in the context descriptions used as reference in the psychological analysis of actual performance. The results also provide new knowledge of the constraints of activity, by providing information of the premises of the operator’s actions. Finally, the stochastic marked point process model gives a tool, by which psychological methodology may be interpreted and utilized for reliability analysis.
Holmberg, J., Hukki, K., Norros, L., Pulkkinen, U., & Pyy, P. (1999). An integrated approach to human reliability analysis: Decision analytic dynamic reliability model. Reliability Engineering and System Safety, 65(3), 239-250. https://doi.org/10.1016/S0951-8320(99)00003-4