Analytics of the Impact of User Involvement in the Innovation Process and its Outcomes: Case Study: Media-Enhanced Learning (MEL) Service

Kaisa Still, Minna Isomursu, Jukka Huhtamäki, Janne Lahti, Kaisa Koskela-Huotari

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleScientificpeer-review

Abstract

This study provides insights into the linkages between the intensity and impact of user involvement in innovation activities when developing new services for the education sector. The paper examines the innovation process of a media enhanced learning service (MEL), which is designed to support the introduction of media components into the study of various subjects in elementary school. It allows for learning inside and outside of the classroom using mobile phones and computers. The participation of technology solution provider, city officials and school (both teachers and students), the content and technology changes made to the service as well as the contributions to the usage of the service are explored with multiple methods of data-collection. The resulting analytics are presented visually in the form of graphs, charts and timelines for the innovation activities. Our results indicate that user involvement has a significant impact on the innovation process and its outcomes.
Original languageEnglish
Title of host publicationProcedia
Subtitle of host publicationSocial and Behavioral Sciences
EditorsGülsün A. Baskan, Fezile Ozdamli, Sezer Kanbul, Deniz Özcan
PublisherElsevier
Pages1740-1746
DOIs
Publication statusPublished - 2011
MoE publication typeA3 Part of a book or another research book

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Service learning
User involvement
Innovation process
Innovation activities
New services
Data collection
Technology change
Charts
Participation
Mobile phone
Education sector
Linkage
Graph

Cite this

Still, K., Isomursu, M., Huhtamäki, J., Lahti, J., & Koskela-Huotari, K. (2011). Analytics of the Impact of User Involvement in the Innovation Process and its Outcomes: Case Study: Media-Enhanced Learning (MEL) Service. In G. A. Baskan, F. Ozdamli, S. Kanbul, & D. Özcan (Eds.), Procedia : Social and Behavioral Sciences (pp. 1740-1746). Elsevier. https://doi.org/10.1016/j.sbspro.2012.05.370
Still, Kaisa ; Isomursu, Minna ; Huhtamäki, Jukka ; Lahti, Janne ; Koskela-Huotari, Kaisa. / Analytics of the Impact of User Involvement in the Innovation Process and its Outcomes : Case Study: Media-Enhanced Learning (MEL) Service. Procedia : Social and Behavioral Sciences. editor / Gülsün A. Baskan ; Fezile Ozdamli ; Sezer Kanbul ; Deniz Özcan. Elsevier, 2011. pp. 1740-1746
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Still, K, Isomursu, M, Huhtamäki, J, Lahti, J & Koskela-Huotari, K 2011, Analytics of the Impact of User Involvement in the Innovation Process and its Outcomes: Case Study: Media-Enhanced Learning (MEL) Service. in GA Baskan, F Ozdamli, S Kanbul & D Özcan (eds), Procedia : Social and Behavioral Sciences. Elsevier, pp. 1740-1746. https://doi.org/10.1016/j.sbspro.2012.05.370

Analytics of the Impact of User Involvement in the Innovation Process and its Outcomes : Case Study: Media-Enhanced Learning (MEL) Service. / Still, Kaisa; Isomursu, Minna; Huhtamäki, Jukka; Lahti, Janne; Koskela-Huotari, Kaisa.

Procedia : Social and Behavioral Sciences. ed. / Gülsün A. Baskan; Fezile Ozdamli; Sezer Kanbul; Deniz Özcan. Elsevier, 2011. p. 1740-1746.

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleScientificpeer-review

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Still K, Isomursu M, Huhtamäki J, Lahti J, Koskela-Huotari K. Analytics of the Impact of User Involvement in the Innovation Process and its Outcomes: Case Study: Media-Enhanced Learning (MEL) Service. In Baskan GA, Ozdamli F, Kanbul S, Özcan D, editors, Procedia : Social and Behavioral Sciences. Elsevier. 2011. p. 1740-1746 https://doi.org/10.1016/j.sbspro.2012.05.370