Architecture and evaluation of a user-centric NFC-enabled ticketing system for small events

S. Chaumette, D. Bubernet, J. Ouoba, Erkki Siira, Tuomo Tuikka

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

5 Citations (Scopus)

Abstract

Small events are events with a limited number of attendees and limited financial means for the organizers. They represent an uncovered niche in the e-ticketing field. Our contribution, which is mainly practical, consists in proposing a solution to address this issue. We introduce an offline approach that uses Near Field Communication-enabled (NFC-enabled) mobile phones in a e-ticketing system dedicated to the management of these small events. In other words, we present an architecture which does not make use of an Internet connection during the ticket validation phase and that requires no infrastructure. Based on this architecture, we evaluate a prototype that we developed in terms of user experience, security, economical aspects and speed of use in order to show its relevance. Starting from a scenario with four use cases, we focus on the ticket issuance and the ticket presentation phases
Original languageEnglish
Title of host publicationProceedings
Subtitle of host publicationMobile Computing, Applications, and Services, MobiCASE 2011
EditorsJoy Ying Zhang, Jarek Wilkiewicz, Ani Nahapetian
Place of PublicationBerlin, Heidelberg
PublisherSpringer
Pages137-151
ISBN (Electronic)978-3-642-32320-1
ISBN (Print)978-3-642-32319-5
DOIs
Publication statusPublished - 2012
MoE publication typeA4 Article in a conference publication
Event3rd International Conference on Mobile Computing, Applications, and Services, MobiCASE 2011 - Los Angeles, CA, United States
Duration: 24 Oct 201127 Oct 2011

Publication series

SeriesLecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
Volume95
ISSN1867-8211

Conference

Conference3rd International Conference on Mobile Computing, Applications, and Services, MobiCASE 2011
Abbreviated titleMobiCASE 2011
CountryUnited States
CityLos Angeles, CA
Period24/10/1127/10/11

Keywords

  • E-ticketing
  • mobile phone
  • NFC
  • peer-to-peer
  • small events

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  • Cite this

    Chaumette, S., Bubernet, D., Ouoba, J., Siira, E., & Tuikka, T. (2012). Architecture and evaluation of a user-centric NFC-enabled ticketing system for small events. In J. Y. Zhang, J. Wilkiewicz, & A. Nahapetian (Eds.), Proceedings: Mobile Computing, Applications, and Services, MobiCASE 2011 (pp. 137-151). Springer. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, Vol.. 95 https://doi.org/10.1007/978-3-642-32320-1_10