Artificial intelligence awareness in work environments

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    1 Citation (Scopus)

    Abstract

    Based on the concepts of situation and automation awareness, we present a new concept called "artificial intelligence awareness". We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.
    Original languageEnglish
    Title of host publicationHuman Work Interaction Design
    Subtitle of host publicationDesigning Engaging Automation, HWID 2018
    EditorsTorkil Clemmensen, José Abdelnour-Nocera, Virpi Roto, Barbara Rita Barricelli, Pedro Campos, Arminda Lopes, Frederica Gonçalves
    Place of PublicationCham
    PublisherSpringer
    Pages175-185
    ISBN (Electronic)978-3-030-05297-3
    ISBN (Print)978-3-030-05296-6
    DOIs
    Publication statusPublished - 2019
    MoE publication typeA4 Article in a conference publication
    Event5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018 - Espoo, Finland
    Duration: 20 Aug 201821 Aug 2018
    Conference number: 5

    Publication series

    SeriesIFIP Advances in Information and Communication Technology
    Volume544
    ISSN1868-4238

    Conference

    Conference5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018
    Abbreviated titleHWID 2018
    Country/TerritoryFinland
    CityEspoo
    Period20/08/1821/08/18

    Keywords

    • AI transparency
    • Artificial intelligence
    • Automation
    • Human factors
    • Intelligent systems
    • Situation awareness
    • Trust in automation
    • Work

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