Artificial intelligence awareness in work environments

Hannu Karvonen; Eetu Heikkilä; Mikael Wahlström

doi:10.1007/978-3-030-05297-3_12

Artificial intelligence awareness in work environments

Hannu Karvonen (Corresponding author), Eetu Heikkilä, Mikael Wahlström

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

2 Citations (Scopus)

Abstract

Based on the concepts of situation and automation awareness, we present a new concept called "artificial intelligence awareness". We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.

Original language	English
Title of host publication	Human Work Interaction Design
Subtitle of host publication	Designing Engaging Automation, HWID 2018
Editors	Torkil Clemmensen, José Abdelnour-Nocera, Virpi Roto, Barbara Rita Barricelli, Pedro Campos, Arminda Lopes, Frederica Gonçalves
Place of Publication	Cham
Publisher	Springer
Pages	175-185
ISBN (Electronic)	978-3-030-05297-3
ISBN (Print)	978-3-030-05296-6
DOIs	https://doi.org/10.1007/978-3-030-05297-3_12
Publication status	Published - 2019
MoE publication type	A4 Article in a conference publication
Event	5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018 - Espoo, Finland Duration: 20 Aug 2018 → 21 Aug 2018 Conference number: 5

Publication series

Series	IFIP Advances in Information and Communication Technology
Volume	544
ISSN	1868-4238

Conference

Conference	5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018
Abbreviated title	HWID 2018
Country/Territory	Finland
City	Espoo
Period	20/08/18 → 21/08/18

Keywords

AI transparency
Artificial intelligence
Automation
Human factors
Intelligent systems
Situation awareness
Trust in automation
Work

Access to Document

10.1007/978-3-030-05297-3_12

Cite this

Karvonen, Hannu ; Heikkilä, Eetu ; Wahlström, Mikael. / Artificial intelligence awareness in work environments. Human Work Interaction Design: Designing Engaging Automation, HWID 2018. editor / Torkil Clemmensen ; José Abdelnour-Nocera ; Virpi Roto ; Barbara Rita Barricelli ; Pedro Campos ; Arminda Lopes ; Frederica Gonçalves. Cham : Springer, 2019. pp. 175-185 (IFIP Advances in Information and Communication Technology, Vol. 544).

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title = "Artificial intelligence awareness in work environments",

abstract = "Based on the concepts of situation and automation awareness, we present a new concept called {"}artificial intelligence awareness{"}. We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.",

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author = "Hannu Karvonen and Eetu Heikkil{\"a} and Mikael Wahlstr{\"o}m",

year = "2019",

doi = "10.1007/978-3-030-05297-3_12",

language = "English",

isbn = "978-3-030-05296-6",

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pages = "175--185",

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booktitle = "Human Work Interaction Design",

address = "Germany",

note = "5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018, HWID 2018 ; Conference date: 20-08-2018 Through 21-08-2018",

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Karvonen, H, Heikkilä, E & Wahlström, M 2019, Artificial intelligence awareness in work environments. in T Clemmensen, J Abdelnour-Nocera, V Roto, BR Barricelli, P Campos, A Lopes & F Gonçalves (eds), Human Work Interaction Design: Designing Engaging Automation, HWID 2018. Springer, Cham, IFIP Advances in Information and Communication Technology, vol. 544, pp. 175-185, 5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018, Espoo, Finland, 20/08/18. https://doi.org/10.1007/978-3-030-05297-3_12

Artificial intelligence awareness in work environments. / Karvonen, Hannu (Corresponding author); Heikkilä, Eetu; Wahlström, Mikael.
Human Work Interaction Design: Designing Engaging Automation, HWID 2018. ed. / Torkil Clemmensen; José Abdelnour-Nocera; Virpi Roto; Barbara Rita Barricelli; Pedro Campos; Arminda Lopes; Frederica Gonçalves. Cham: Springer, 2019. p. 175-185 (IFIP Advances in Information and Communication Technology, Vol. 544).

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

TY - GEN

T1 - Artificial intelligence awareness in work environments

AU - Karvonen, Hannu

AU - Heikkilä, Eetu

AU - Wahlström, Mikael

N1 - Conference code: 5

PY - 2019

Y1 - 2019

N2 - Based on the concepts of situation and automation awareness, we present a new concept called "artificial intelligence awareness". We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.

AB - Based on the concepts of situation and automation awareness, we present a new concept called "artificial intelligence awareness". We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.

KW - AI transparency

KW - Artificial intelligence

KW - Automation

KW - Human factors

KW - Intelligent systems

KW - Situation awareness

KW - Trust in automation

KW - Work

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DO - 10.1007/978-3-030-05297-3_12

M3 - Conference article in proceedings

AN - SCOPUS:85059885725

SN - 978-3-030-05296-6

T3 - IFIP Advances in Information and Communication Technology

SP - 175

EP - 185

BT - Human Work Interaction Design

A2 - Clemmensen, Torkil

A2 - Abdelnour-Nocera, José

A2 - Roto, Virpi

A2 - Barricelli, Barbara Rita

A2 - Campos, Pedro

A2 - Lopes, Arminda

A2 - Gonçalves, Frederica

PB - Springer

CY - Cham

T2 - 5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018

Y2 - 20 August 2018 through 21 August 2018

ER -

Karvonen H, Heikkilä E, Wahlström M. Artificial intelligence awareness in work environments. In Clemmensen T, Abdelnour-Nocera J, Roto V, Barricelli BR, Campos P, Lopes A, Gonçalves F, editors, Human Work Interaction Design: Designing Engaging Automation, HWID 2018. Cham: Springer. 2019. p. 175-185. (IFIP Advances in Information and Communication Technology, Vol. 544). doi: 10.1007/978-3-030-05297-3_12

Artificial intelligence awareness in work environments

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