Artificial intelligence awareness in work environments

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Based on the concepts of situation and automation awareness, we present a new concept called “artificial intelligence awareness”. We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.

Original languageEnglish
Title of host publicationHuman Work Interaction Design
Subtitle of host publicationDesigning Engaging Automation, HWID 2018
EditorsTorkil Clemmensen, José Abdelnour-Nocera, Virpi Roto, Barbara Rita Barricelli, Pedro Campos, Arminda Lopes, Frederica Gonçalves
PublisherSpringer
Pages175-185
Number of pages11
ISBN (Electronic)978-3-030-05297-3
ISBN (Print)978-3-030-05296-6
DOIs
Publication statusE-pub ahead of print - 1 Jan 2019
MoE publication typeA4 Article in a conference publication
Event5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018 - Espoo, Finland
Duration: 20 Aug 201821 Aug 2018
Conference number: 5

Publication series

SeriesIFIP Advances in Information and Communication Technology
Volume544
ISSN1868-4238

Conference

Conference5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018
Abbreviated titleHWID 2018
CountryFinland
CityEspoo
Period20/08/1821/08/18

Keywords

  • AI transparency
  • Artificial intelligence
  • Automation
  • Human factors
  • Intelligent systems
  • Situation awareness
  • Trust in automation
  • Work

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  • Cite this

    Karvonen, H., Heikkilä, E., & Wahlström, M. (2019). Artificial intelligence awareness in work environments. In T. Clemmensen, J. Abdelnour-Nocera, V. Roto, B. R. Barricelli, P. Campos, A. Lopes, & F. Gonçalves (Eds.), Human Work Interaction Design: Designing Engaging Automation, HWID 2018 (pp. 175-185). Springer. IFIP Advances in Information and Communication Technology, Vol.. 544 https://doi.org/10.1007/978-3-030-05297-3_12