Artificial intelligence awareness in work environments

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    Based on the concepts of situation and automation awareness, we present a new concept called “artificial intelligence awareness”. We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.

    Original languageEnglish
    Title of host publicationHuman Work Interaction Design
    Subtitle of host publicationDesigning Engaging Automation, HWID 2018
    EditorsTorkil Clemmensen, José Abdelnour-Nocera, Virpi Roto, Barbara Rita Barricelli, Pedro Campos, Arminda Lopes, Frederica Gonçalves
    PublisherSpringer
    Pages175-185
    Number of pages11
    ISBN (Electronic)978-3-030-05297-3
    ISBN (Print)978-3-030-05296-6
    DOIs
    Publication statusE-pub ahead of print - 1 Jan 2019
    MoE publication typeA4 Article in a conference publication
    Event5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018 - Espoo, Finland
    Duration: 20 Aug 201821 Aug 2018
    Conference number: 5

    Publication series

    SeriesIFIP Advances in Information and Communication Technology
    Volume544
    ISSN1868-4238

    Conference

    Conference5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018
    Abbreviated titleHWID 2018
    CountryFinland
    CityEspoo
    Period20/08/1821/08/18

    Fingerprint

    Artificial intelligence
    Automation
    Taxonomies
    Intelligent systems
    Learning systems
    Work environment

    Keywords

    • AI transparency
    • Artificial intelligence
    • Automation
    • Human factors
    • Intelligent systems
    • Situation awareness
    • Trust in automation
    • Work

    Cite this

    Karvonen, H., Heikkilä, E., & Wahlström, M. (2019). Artificial intelligence awareness in work environments. In T. Clemmensen, J. Abdelnour-Nocera, V. Roto, B. R. Barricelli, P. Campos, A. Lopes, & F. Gonçalves (Eds.), Human Work Interaction Design: Designing Engaging Automation, HWID 2018 (pp. 175-185). Springer. IFIP Advances in Information and Communication Technology, Vol.. 544 https://doi.org/10.1007/978-3-030-05297-3_12
    Karvonen, Hannu ; Heikkilä, Eetu ; Wahlström, Mikael. / Artificial intelligence awareness in work environments. Human Work Interaction Design: Designing Engaging Automation, HWID 2018. editor / Torkil Clemmensen ; José Abdelnour-Nocera ; Virpi Roto ; Barbara Rita Barricelli ; Pedro Campos ; Arminda Lopes ; Frederica Gonçalves. Springer, 2019. pp. 175-185 (IFIP Advances in Information and Communication Technology, Vol. 544).
    @inproceedings{a11fb214157a436da8de102bd7ebfe82,
    title = "Artificial intelligence awareness in work environments",
    abstract = "Based on the concepts of situation and automation awareness, we present a new concept called “artificial intelligence awareness”. We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.",
    keywords = "AI transparency, Artificial intelligence, Automation, Human factors, Intelligent systems, Situation awareness, Trust in automation, Work",
    author = "Hannu Karvonen and Eetu Heikkil{\"a} and Mikael Wahlstr{\"o}m",
    year = "2019",
    month = "1",
    day = "1",
    doi = "10.1007/978-3-030-05297-3_12",
    language = "English",
    isbn = "978-3-030-05296-6",
    series = "IFIP Advances in Information and Communication Technology",
    publisher = "Springer",
    pages = "175--185",
    editor = "Torkil Clemmensen and Jos{\'e} Abdelnour-Nocera and Virpi Roto and Barricelli, {Barbara Rita} and Pedro Campos and Arminda Lopes and Frederica Gon{\cc}alves",
    booktitle = "Human Work Interaction Design",
    address = "Germany",

    }

    Karvonen, H, Heikkilä, E & Wahlström, M 2019, Artificial intelligence awareness in work environments. in T Clemmensen, J Abdelnour-Nocera, V Roto, BR Barricelli, P Campos, A Lopes & F Gonçalves (eds), Human Work Interaction Design: Designing Engaging Automation, HWID 2018. Springer, IFIP Advances in Information and Communication Technology, vol. 544, pp. 175-185, 5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018, Espoo, Finland, 20/08/18. https://doi.org/10.1007/978-3-030-05297-3_12

    Artificial intelligence awareness in work environments. / Karvonen, Hannu (Corresponding author); Heikkilä, Eetu; Wahlström, Mikael.

    Human Work Interaction Design: Designing Engaging Automation, HWID 2018. ed. / Torkil Clemmensen; José Abdelnour-Nocera; Virpi Roto; Barbara Rita Barricelli; Pedro Campos; Arminda Lopes; Frederica Gonçalves. Springer, 2019. p. 175-185 (IFIP Advances in Information and Communication Technology, Vol. 544).

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    TY - GEN

    T1 - Artificial intelligence awareness in work environments

    AU - Karvonen, Hannu

    AU - Heikkilä, Eetu

    AU - Wahlström, Mikael

    PY - 2019/1/1

    Y1 - 2019/1/1

    N2 - Based on the concepts of situation and automation awareness, we present a new concept called “artificial intelligence awareness”. We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.

    AB - Based on the concepts of situation and automation awareness, we present a new concept called “artificial intelligence awareness”. We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.

    KW - AI transparency

    KW - Artificial intelligence

    KW - Automation

    KW - Human factors

    KW - Intelligent systems

    KW - Situation awareness

    KW - Trust in automation

    KW - Work

    UR - http://www.scopus.com/inward/record.url?scp=85059885725&partnerID=8YFLogxK

    U2 - 10.1007/978-3-030-05297-3_12

    DO - 10.1007/978-3-030-05297-3_12

    M3 - Conference article in proceedings

    AN - SCOPUS:85059885725

    SN - 978-3-030-05296-6

    T3 - IFIP Advances in Information and Communication Technology

    SP - 175

    EP - 185

    BT - Human Work Interaction Design

    A2 - Clemmensen, Torkil

    A2 - Abdelnour-Nocera, José

    A2 - Roto, Virpi

    A2 - Barricelli, Barbara Rita

    A2 - Campos, Pedro

    A2 - Lopes, Arminda

    A2 - Gonçalves, Frederica

    PB - Springer

    ER -

    Karvonen H, Heikkilä E, Wahlström M. Artificial intelligence awareness in work environments. In Clemmensen T, Abdelnour-Nocera J, Roto V, Barricelli BR, Campos P, Lopes A, Gonçalves F, editors, Human Work Interaction Design: Designing Engaging Automation, HWID 2018. Springer. 2019. p. 175-185. (IFIP Advances in Information and Communication Technology, Vol. 544). https://doi.org/10.1007/978-3-030-05297-3_12