Augmented Reality Based Knowledge Sharing solutions for Field Service Personnel

Eija Kaasinen, Susanna Aromaa, Ville Rauhala

    Research output: Contribution to journalArticleScientificpeer-review


    One particularly promising application field for augmented reality (AR) is maintenance work. AR can provide field service personnel with easy access to situationally relevant information that supports their work. Several demos and proofs of concept have previously been presented. We propose that AR has a lot of potential, especially in gathering and sharing tacit knowledge. Successful solutions are based on a thorough understanding of the maintenance work and the associated knowledge sharing requirements.
    Original languageEnglish
    JournalERCIM News
    Issue number103
    Publication statusPublished - 2015
    MoE publication typeA1 Journal article-refereed


    • augmented reality
    • tacit knowledge
    • maintenance
    • user experience


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