Augmented Reality Based Knowledge Sharing solutions for Field Service Personnel

    Research output: Contribution to journalArticleScientificpeer-review

    Abstract

    One particularly promising application field for augmented reality (AR) is maintenance work. AR can provide field service personnel with easy access to situationally relevant information that supports their work. Several demos and proofs of concept have previously been presented. We propose that AR has a lot of potential, especially in gathering and sharing tacit knowledge. Successful solutions are based on a thorough understanding of the maintenance work and the associated knowledge sharing requirements.
    Original languageEnglish
    JournalERCIM News
    Issue number103
    Publication statusPublished - 2015
    MoE publication typeA1 Journal article-refereed

    Fingerprint

    Augmented reality
    Personnel

    Keywords

    • augmented reality
    • tacit knowledge
    • maintenance
    • user experience

    Cite this

    @article{4c25f122877e4bf9aec2b0a6668e4b1b,
    title = "Augmented Reality Based Knowledge Sharing solutions for Field Service Personnel",
    abstract = "One particularly promising application field for augmented reality (AR) is maintenance work. AR can provide field service personnel with easy access to situationally relevant information that supports their work. Several demos and proofs of concept have previously been presented. We propose that AR has a lot of potential, especially in gathering and sharing tacit knowledge. Successful solutions are based on a thorough understanding of the maintenance work and the associated knowledge sharing requirements.",
    keywords = "augmented reality, tacit knowledge, maintenance, user experience",
    author = "Eija Kaasinen and Susanna Aromaa and Ville Rauhala",
    note = "Project code: 102416",
    year = "2015",
    language = "English",
    journal = "ERCIM News",
    issn = "0926-4981",
    number = "103",

    }

    Augmented Reality Based Knowledge Sharing solutions for Field Service Personnel. / Kaasinen, Eija; Aromaa, Susanna; Rauhala, Ville.

    In: ERCIM News, No. 103, 2015.

    Research output: Contribution to journalArticleScientificpeer-review

    TY - JOUR

    T1 - Augmented Reality Based Knowledge Sharing solutions for Field Service Personnel

    AU - Kaasinen, Eija

    AU - Aromaa, Susanna

    AU - Rauhala, Ville

    N1 - Project code: 102416

    PY - 2015

    Y1 - 2015

    N2 - One particularly promising application field for augmented reality (AR) is maintenance work. AR can provide field service personnel with easy access to situationally relevant information that supports their work. Several demos and proofs of concept have previously been presented. We propose that AR has a lot of potential, especially in gathering and sharing tacit knowledge. Successful solutions are based on a thorough understanding of the maintenance work and the associated knowledge sharing requirements.

    AB - One particularly promising application field for augmented reality (AR) is maintenance work. AR can provide field service personnel with easy access to situationally relevant information that supports their work. Several demos and proofs of concept have previously been presented. We propose that AR has a lot of potential, especially in gathering and sharing tacit knowledge. Successful solutions are based on a thorough understanding of the maintenance work and the associated knowledge sharing requirements.

    KW - augmented reality

    KW - tacit knowledge

    KW - maintenance

    KW - user experience

    M3 - Article

    JO - ERCIM News

    JF - ERCIM News

    SN - 0926-4981

    IS - 103

    ER -