Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential

Helena Kortelainen; Minna Räikkönen; Pasi Valkokari; Susanna Kunttu

doi:10.1007/978-3-030-48021-9_8

Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential

Helena Kortelainen^*, Minna Räikkönen, Pasi Valkokari, Susanna Kunttu

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

Abstract

The new era of technology and business is forcing companies to seek new business by rendering services associated with their products and by outsourcing a number of tasks or services. In addition, companies are in the middle of a transformation process driven by rapid information technology development. In this context, the use of benchmarking could provide clear direction and methods for comparing own practices and processes with peers and for learning of the practices in relevant sectors. Moreover, service providers could exploit benchmarking approaches together with their customers when looking for development needs in the asset management practices and in the asset service initiation. In this paper, we present a systematic benchmarking framework for identifying novel asset service opportunities, for optimizing the offered service solutions and, for analysing their value creation potential. The special emphasis is in the minerals and metals processing industry. The developed benchmarking approach and tool helps to compare different sites according to their operational and maintenance characteristics and to identify potential sources of value.

Original language	English
Title of host publication	Engineering Assets and Public Infrastructures in the Age of Digitalization - Proceedings of the 13th World Congress on Engineering Asset Management, WCEAM 2018
Subtitle of host publication	Proceedings of the 13th World Congress on Engineering Asset Management
Editors	Jayantha P. Liyanage, Joe Amadi-Echendu, Joseph Mathew
Publisher	Springer
Pages	67-74
ISBN (Electronic)	978-3-030-48021-9
ISBN (Print)	978-3-030-48020-2
DOIs	https://doi.org/10.1007/978-3-030-48021-9_8
Publication status	Published - 18 Aug 2020
MoE publication type	A4 Article in a conference publication
Event	13th World Congress on Engineering Asset Management, WCEAM 2018 - Stavanger, Norway Duration: 24 Sept 2018 → 26 Sept 2018

Conference

Conference	13th World Congress on Engineering Asset Management, WCEAM 2018
Abbreviated title	WCEAM 2018
Country/Territory	Norway
City	Stavanger
Period	24/09/18 → 26/09/18

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10.1007/978-3-030-48021-9_8

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Kortelainen, H., Räikkönen, M., Valkokari, P., & Kunttu, S. (2020). Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential. In J. P. Liyanage, J. Amadi-Echendu, & J. Mathew (Eds.), Engineering Assets and Public Infrastructures in the Age of Digitalization - Proceedings of the 13th World Congress on Engineering Asset Management, WCEAM 2018: Proceedings of the 13th World Congress on Engineering Asset Management (pp. 67-74). Springer. https://doi.org/10.1007/978-3-030-48021-9_8

Kortelainen, Helena ; Räikkönen, Minna ; Valkokari, Pasi et al. / Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential. Engineering Assets and Public Infrastructures in the Age of Digitalization - Proceedings of the 13th World Congress on Engineering Asset Management, WCEAM 2018: Proceedings of the 13th World Congress on Engineering Asset Management. editor / Jayantha P. Liyanage ; Joe Amadi-Echendu ; Joseph Mathew. Springer, 2020. pp. 67-74

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title = "Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential",

abstract = "The new era of technology and business is forcing companies to seek new business by rendering services associated with their products and by outsourcing a number of tasks or services. In addition, companies are in the middle of a transformation process driven by rapid information technology development. In this context, the use of benchmarking could provide clear direction and methods for comparing own practices and processes with peers and for learning of the practices in relevant sectors. Moreover, service providers could exploit benchmarking approaches together with their customers when looking for development needs in the asset management practices and in the asset service initiation. In this paper, we present a systematic benchmarking framework for identifying novel asset service opportunities, for optimizing the offered service solutions and, for analysing their value creation potential. The special emphasis is in the minerals and metals processing industry. The developed benchmarking approach and tool helps to compare different sites according to their operational and maintenance characteristics and to identify potential sources of value.",

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doi = "10.1007/978-3-030-48021-9_8",

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Kortelainen, H, Räikkönen, M , Valkokari, P & Kunttu, S 2020, Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential. in JP Liyanage, J Amadi-Echendu & J Mathew (eds), Engineering Assets and Public Infrastructures in the Age of Digitalization - Proceedings of the 13th World Congress on Engineering Asset Management, WCEAM 2018: Proceedings of the 13th World Congress on Engineering Asset Management. Springer, pp. 67-74, 13th World Congress on Engineering Asset Management, WCEAM 2018, Stavanger, Norway, 24/09/18. https://doi.org/10.1007/978-3-030-48021-9_8

Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential. / Kortelainen, Helena; Räikkönen, Minna ; Valkokari, Pasi et al.
Engineering Assets and Public Infrastructures in the Age of Digitalization - Proceedings of the 13th World Congress on Engineering Asset Management, WCEAM 2018: Proceedings of the 13th World Congress on Engineering Asset Management. ed. / Jayantha P. Liyanage; Joe Amadi-Echendu; Joseph Mathew. Springer, 2020. p. 67-74.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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AU - Kortelainen, Helena

AU - Räikkönen, Minna

AU - Valkokari, Pasi

AU - Kunttu, Susanna

PY - 2020/8/18

Y1 - 2020/8/18

N2 - The new era of technology and business is forcing companies to seek new business by rendering services associated with their products and by outsourcing a number of tasks or services. In addition, companies are in the middle of a transformation process driven by rapid information technology development. In this context, the use of benchmarking could provide clear direction and methods for comparing own practices and processes with peers and for learning of the practices in relevant sectors. Moreover, service providers could exploit benchmarking approaches together with their customers when looking for development needs in the asset management practices and in the asset service initiation. In this paper, we present a systematic benchmarking framework for identifying novel asset service opportunities, for optimizing the offered service solutions and, for analysing their value creation potential. The special emphasis is in the minerals and metals processing industry. The developed benchmarking approach and tool helps to compare different sites according to their operational and maintenance characteristics and to identify potential sources of value.

AB - The new era of technology and business is forcing companies to seek new business by rendering services associated with their products and by outsourcing a number of tasks or services. In addition, companies are in the middle of a transformation process driven by rapid information technology development. In this context, the use of benchmarking could provide clear direction and methods for comparing own practices and processes with peers and for learning of the practices in relevant sectors. Moreover, service providers could exploit benchmarking approaches together with their customers when looking for development needs in the asset management practices and in the asset service initiation. In this paper, we present a systematic benchmarking framework for identifying novel asset service opportunities, for optimizing the offered service solutions and, for analysing their value creation potential. The special emphasis is in the minerals and metals processing industry. The developed benchmarking approach and tool helps to compare different sites according to their operational and maintenance characteristics and to identify potential sources of value.

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BT - Engineering Assets and Public Infrastructures in the Age of Digitalization - Proceedings of the 13th World Congress on Engineering Asset Management, WCEAM 2018

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Kortelainen H, Räikkönen M , Valkokari P, Kunttu S. Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential. In Liyanage JP, Amadi-Echendu J, Mathew J, editors, Engineering Assets and Public Infrastructures in the Age of Digitalization - Proceedings of the 13th World Congress on Engineering Asset Management, WCEAM 2018: Proceedings of the 13th World Congress on Engineering Asset Management. Springer. 2020. p. 67-74 doi: 10.1007/978-3-030-48021-9_8

Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential

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