Benchmarking for Asset Service Options and for Analysing Their Value Capture Potential

Helena Kortelainen (Corresponding author), Minna Räikkönen, Pasi Valkokari, Susanna Kunttu

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

The new era of technology and business is forcing companies to seek new business by rendering services associated with their products and by outsourcing a number of tasks or services. In addition, companies are in the middle of a transformation process driven by rapid information technology development. In this context, the use of benchmarking could provide clear direction and methods for comparing own practices and processes with peers and for learning of the practices in relevant sectors. Moreover, service providers could exploit benchmarking approaches together with their customers when looking for development needs in the asset management practices and in the asset service initiation. In this paper, we present a systematic benchmarking framework for identifying novel asset service opportunities, for optimizing the offered service solutions and, for analysing their value creation potential. The special emphasis is in the minerals and metals processing industry. The developed benchmarking approach and tool helps to compare different sites according to their operational and maintenance characteristics and to identify potential sources of value.
Original languageEnglish
Title of host publicationEngineering Assets and Public Infrastructures in the Age of Digitalization - Proceedings of the 13th World Congress on Engineering Asset Management, WCEAM 2018
Subtitle of host publicationProceedings of the 13th World Congress on Engineering Asset Management
EditorsJayantha P. Liyanage, Joe Amadi-Echendu, Joseph Mathew
PublisherSpringer
Pages67-74
Number of pages8
ISBN (Electronic)978-3-030-48021-9
ISBN (Print)978-3-030-48020-2
DOIs
Publication statusPublished - 18 Aug 2020
MoE publication typeA4 Article in a conference publication
Event13th World Congress on Engineering Asset Management, WCEAM 2018 - Stavanger, Norway
Duration: 24 Sep 201826 Sep 2018

Conference

Conference13th World Congress on Engineering Asset Management, WCEAM 2018
Abbreviated titleWCEAM 2018
CountryNorway
CityStavanger
Period24/09/1826/09/18

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