Boundary objects affecting customer experience (CX) in sales and delivery

Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Professional

Original language	English
Title of host publication	User experience and usability in complex systems - UXUS 2010-2015
Subtitle of host publication	Final report 1/2015
Place of Publication	Tampere
Pages	193-196
ISBN (Electronic)	978-952-238-147-7
Publication status	Published - 2015
MoE publication type	D2 Article in professional manuals or guides or professional information systems or text book material

Access to Document

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title = "Boundary objects affecting customer experience (CX) in sales and delivery",

author = "Marja Liinasuo and Maiju Aikala",

note = "SDA: MIP: Design for Life Project: 100379 ",

year = "2015",

language = "English",

isbn = "978-952-238-146-0",

series = "FIMECC Publications Series",

publisher = "DIMECC Oy",

number = "8",

pages = "193--196",

booktitle = "User experience and usability in complex systems - UXUS 2010-2015",

}

TY - CHAP

T1 - Boundary objects affecting customer experience (CX) in sales and delivery

AU - Liinasuo, Marja

AU - Aikala, Maiju

N1 - SDA: MIP: Design for Life Project: 100379

PY - 2015

Y1 - 2015

M3 - Chapter or book article

SN - 978-952-238-146-0

T3 - FIMECC Publications Series

SP - 193

EP - 196

BT - User experience and usability in complex systems - UXUS 2010-2015

CY - Tampere

ER -