Building 'glocal' service networks for internationalisation and growth

Taru Hakanen, Tiina Valjakka, Outi Kettunen, Katariina Palomäki, Katri Valkokari

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    This paper brings together theoretical premises of service networks and entry modes used by companies in internationalisation. It explores how companies organise and manage so called 'glocal' service networks when combining global and local aspects in downstream service networks. This paper analyses three medium-sized industrial companies and their sales and distribution networks, identifies challenges that the companies face in building and managing glocal service networks, and outlines themes to be addressed with further research. Finally, it concludes emphasizing relational business practices when companies aim at internationalisation and growth via glocal service networks.
    Original languageEnglish
    Title of host publicationProceedings of 24th Annual RESER Conference 2014
    PublisherVTT Technical Research Centre of Finland
    Pages528-535
    ISBN (Print)978-951-38-7436-0
    Publication statusPublished - 2014
    MoE publication typeA4 Article in a conference publication
    Event24th Annual RESER Conference, RESER 2014: Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare - Helsinki, Finland
    Duration: 11 Sep 201413 Sep 2014
    Conference number: 24

    Conference

    Conference24th Annual RESER Conference, RESER 2014
    Abbreviated titleRESER 2014
    CountryFinland
    CityHelsinki
    Period11/09/1413/09/14

    Fingerprint

    Internationalization
    Building services
    Business practices
    Entry mode
    Distribution network

    Cite this

    Hakanen, T., Valjakka, T., Kettunen, O., Palomäki, K., & Valkokari, K. (2014). Building 'glocal' service networks for internationalisation and growth. In Proceedings of 24th Annual RESER Conference 2014 (pp. 528-535). VTT Technical Research Centre of Finland.
    Hakanen, Taru ; Valjakka, Tiina ; Kettunen, Outi ; Palomäki, Katariina ; Valkokari, Katri. / Building 'glocal' service networks for internationalisation and growth. Proceedings of 24th Annual RESER Conference 2014. VTT Technical Research Centre of Finland, 2014. pp. 528-535
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    author = "Taru Hakanen and Tiina Valjakka and Outi Kettunen and Katariina Palom{\"a}ki and Katri Valkokari",
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    Hakanen, T, Valjakka, T, Kettunen, O, Palomäki, K & Valkokari, K 2014, Building 'glocal' service networks for internationalisation and growth. in Proceedings of 24th Annual RESER Conference 2014. VTT Technical Research Centre of Finland, pp. 528-535, 24th Annual RESER Conference, RESER 2014, Helsinki, Finland, 11/09/14.

    Building 'glocal' service networks for internationalisation and growth. / Hakanen, Taru; Valjakka, Tiina; Kettunen, Outi; Palomäki, Katariina; Valkokari, Katri.

    Proceedings of 24th Annual RESER Conference 2014. VTT Technical Research Centre of Finland, 2014. p. 528-535.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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    N2 - This paper brings together theoretical premises of service networks and entry modes used by companies in internationalisation. It explores how companies organise and manage so called 'glocal' service networks when combining global and local aspects in downstream service networks. This paper analyses three medium-sized industrial companies and their sales and distribution networks, identifies challenges that the companies face in building and managing glocal service networks, and outlines themes to be addressed with further research. Finally, it concludes emphasizing relational business practices when companies aim at internationalisation and growth via glocal service networks.

    AB - This paper brings together theoretical premises of service networks and entry modes used by companies in internationalisation. It explores how companies organise and manage so called 'glocal' service networks when combining global and local aspects in downstream service networks. This paper analyses three medium-sized industrial companies and their sales and distribution networks, identifies challenges that the companies face in building and managing glocal service networks, and outlines themes to be addressed with further research. Finally, it concludes emphasizing relational business practices when companies aim at internationalisation and growth via glocal service networks.

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    Hakanen T, Valjakka T, Kettunen O, Palomäki K, Valkokari K. Building 'glocal' service networks for internationalisation and growth. In Proceedings of 24th Annual RESER Conference 2014. VTT Technical Research Centre of Finland. 2014. p. 528-535