Building 'glocal' service networks for internationalisation and growth

Taru Hakanen, Tiina Valjakka, Outi Kettunen, Katariina Palomäki, Katri Valkokari

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

This paper brings together theoretical premises of service networks and entry modes used by companies in internationalisation. It explores how companies organise and manage so called 'glocal' service networks when combining global and local aspects in downstream service networks. This paper analyses three medium-sized industrial companies and their sales and distribution networks, identifies challenges that the companies face in building and managing glocal service networks, and outlines themes to be addressed with further research. Finally, it concludes emphasizing relational business practices when companies aim at internationalisation and growth via glocal service networks.
Original languageEnglish
Title of host publicationProceedings of 24th Annual RESER Conference 2014
PublisherVTT Technical Research Centre of Finland
Pages528-535
ISBN (Print)978-951-38-7436-0
Publication statusPublished - 2014
MoE publication typeA4 Article in a conference publication
Event24th Annual RESER Conference, RESER 2014: Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare - Helsinki, Finland
Duration: 11 Sep 201413 Sep 2014
Conference number: 24

Conference

Conference24th Annual RESER Conference, RESER 2014
Abbreviated titleRESER 2014
CountryFinland
CityHelsinki
Period11/09/1413/09/14

Fingerprint

Internationalization
Building services
Business practices
Entry mode
Distribution network

Cite this

Hakanen, T., Valjakka, T., Kettunen, O., Palomäki, K., & Valkokari, K. (2014). Building 'glocal' service networks for internationalisation and growth. In Proceedings of 24th Annual RESER Conference 2014 (pp. 528-535). VTT Technical Research Centre of Finland.
Hakanen, Taru ; Valjakka, Tiina ; Kettunen, Outi ; Palomäki, Katariina ; Valkokari, Katri. / Building 'glocal' service networks for internationalisation and growth. Proceedings of 24th Annual RESER Conference 2014. VTT Technical Research Centre of Finland, 2014. pp. 528-535
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Hakanen, T, Valjakka, T, Kettunen, O, Palomäki, K & Valkokari, K 2014, Building 'glocal' service networks for internationalisation and growth. in Proceedings of 24th Annual RESER Conference 2014. VTT Technical Research Centre of Finland, pp. 528-535, 24th Annual RESER Conference, RESER 2014, Helsinki, Finland, 11/09/14.

Building 'glocal' service networks for internationalisation and growth. / Hakanen, Taru; Valjakka, Tiina; Kettunen, Outi; Palomäki, Katariina; Valkokari, Katri.

Proceedings of 24th Annual RESER Conference 2014. VTT Technical Research Centre of Finland, 2014. p. 528-535.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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AB - This paper brings together theoretical premises of service networks and entry modes used by companies in internationalisation. It explores how companies organise and manage so called 'glocal' service networks when combining global and local aspects in downstream service networks. This paper analyses three medium-sized industrial companies and their sales and distribution networks, identifies challenges that the companies face in building and managing glocal service networks, and outlines themes to be addressed with further research. Finally, it concludes emphasizing relational business practices when companies aim at internationalisation and growth via glocal service networks.

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Hakanen T, Valjakka T, Kettunen O, Palomäki K, Valkokari K. Building 'glocal' service networks for internationalisation and growth. In Proceedings of 24th Annual RESER Conference 2014. VTT Technical Research Centre of Finland. 2014. p. 528-535