A dynamic combination of several parties makes induce challenges in health care. In the framework of complex adaptive system (CAS), challenges are approached as the tensions between different management principles. We have carried out two studies focusing on change cases in a health care organisation and a social and health care network. On the basis of interviews, we identified the challenges which were revealed during the change process and examined them within the framework of tensions in CAS. The results show that change cases induce such tensions in system and they should not be ignored when a change is managed.
|Title of host publication||Creating Sustainable Work-environments|
|Subtitle of host publication||Proceedings of NES2015, Nordic Ergonomics Society 47th Annual Conference 01 – 04 November 2015, Lillehammer, Norway|
|Publisher||Norwegian Society for Ergonomics and Human Factors, NEHF|
|Number of pages||5|
|Publication status||Published - 2015|
|MoE publication type||A4 Article in a conference publication|
|Event||Nordic Ergonomics Society 47th Annual Conference, NES2015 - Lillehammer, Norway|
Duration: 1 Nov 2015 → 4 Nov 2015
Conference number: 47
|Conference||Nordic Ergonomics Society 47th Annual Conference, NES2015|
|Period||1/11/15 → 4/11/15|
- health care
- complex adaptive system
Heikkilä, J., Viitanen, K., Leväsluoto, J., & Tuovinen, J. (2015). Challenges in complex adaptive healthcare systems. In Creating Sustainable Work-environments : Proceedings of NES2015, Nordic Ergonomics Society 47th Annual Conference 01 – 04 November 2015, Lillehammer, Norway Norwegian Society for Ergonomics and Human Factors, NEHF.