Challenges to IS quality

T. Dahlberg, Janne Järvinen (Corresponding Author)

    Research output: Contribution to journalArticleScientificpeer-review

    12 Citations (Scopus)


    Investing in quality was popular in the early 1990s. Several approaches were developed, but it seems that none of them provides a solution that is generally accepted and adequately detailed for both scientific and practical purposes within the IS field. We claim that most quality approaches concentrate too much on the technical and control oriented aspects of managing quality thus causing unsatisfactory results. There is a need and a demand for better quality practice that can be attained through cooperation between practitioners and researchers. This paper discusses these challenges to IS quality and presents some suggestions for bridging the gap.

    Original languageEnglish
    Pages (from-to)809 - 818
    Number of pages10
    JournalInformation and Software Technology
    Issue number12
    Publication statusPublished - 1997
    MoE publication typeA1 Journal article-refereed


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