Child and family services in the digital era: New opportunities for multiprofessional collaboration and the empowerment of users

Johanna Leväsluoto, Kirsi Hyytinen, Marja Toivonen

Research output: Contribution to journalArticleScientificpeer-review

Abstract

This article studies multi-professional work and user participation in social services from the viewpoints of integration and collaboration. The changes in the public service paradigms, in the professional work and in the role of users form the theoretical lenses. The empirical study examines children and family services. Traditionally these services have been scattered in social and health care, but in the studied case they have been gathered together into an 'integrated model of wellbeing'.
Original languageEnglish
Pages (from-to)17-47
JournalEuropean Review of Service Economics and Management
Volume2
Issue number4
DOIs
Publication statusPublished - 2017
MoE publication typeA1 Journal article-refereed

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empowerment
mobile social services
public service
health care
paradigm
participation

Keywords

  • multi-professional work
  • user participation
  • social services
  • public services
  • digital platform

Cite this

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Child and family services in the digital era : New opportunities for multiprofessional collaboration and the empowerment of users. / Leväsluoto, Johanna; Hyytinen, Kirsi; Toivonen, Marja.

In: European Review of Service Economics and Management, Vol. 2, No. 4, 2017, p. 17-47.

Research output: Contribution to journalArticleScientificpeer-review

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AU - Toivonen, Marja

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KW - user participation

KW - social services

KW - public services

KW - digital platform

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