Child and family services in the digital era: New opportunities for multiprofessional collaboration and the empowerment of users

Johanna Leväsluoto, Kirsi Hyytinen, Marja Toivonen

    Research output: Contribution to journalArticleScientificpeer-review


    This article studies multi-professional work and user participation in social services from the viewpoints of integration and collaboration. The changes in the public service paradigms, in the professional work and in the role of users form the theoretical lenses. The empirical study examines children and family services. Traditionally these services have been scattered in social and health care, but in the studied case they have been gathered together into an 'integrated model of wellbeing'.
    Original languageEnglish
    Pages (from-to)17-47
    Number of pages31
    JournalEuropean Review of Service Economics and Management
    Issue number4
    Publication statusPublished - 2017
    MoE publication typeA1 Journal article-refereed



    • multi-professional work
    • user participation
    • social services
    • public services
    • digital platform

    Cite this