People are using several different devices and services for communication purposes. Managing and synchronizing contact information becomes challenging when the number of different contact books increases. In this paper we describe the development of a future contact book concept that utilizes the possibilities of cloud computing. A cloud based contact book can serve various devices and applications and it is available anywhere and anytime. The cloud based contact book could indicate availability of people and it could help in selecting the preferred communication channel simplifying the initial contact. It also enables people to have different identities in their daily lives. The contact book concept was co-created with potential end users in different ideation activities. In this paper the concept of cloud based contact book and initial user evaluation results are described. One of the key findings of the study was that users are having different identities. These identities could be used to determine who is able to reach the person at any given moment and what communication channel is used to make a contact.
|Number of pages||8|
|Journal||Communications of the Cloud Software|
|Publication status||Published - 2011|
|MoE publication type||A1 Journal article-refereed|
- Cloud computing
- contact book
- user interface design