Co-creating mobility services with disabled and elderly people

Matti Luhtala; Maija Federley; Olli Kuusisto; Olli Pihlajamaa; Juho Kostiainen

Co-creating mobility services with disabled and elderly people

Matti Luhtala, Maija Federley, Olli Kuusisto, Olli Pihlajamaa, Juho Kostiainen

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Scientific

Abstract

This paper outlines a co-creation process including used participatory design
methods for knowledge co-creation and lo-fidelity service prototyping, focusing on persons with reduced mobility and their use of public transport. The overall aim of the research was to co-create a design framework specifically aimed for developing IoT based accessible mobility solutions. Further, in this paper, we present a structure designed for participatory activities through an application of the framework. In practice, user research interviews and storytelling co-design
workshop activities as a use case allowed us to refine the framework further by
testing it in practice. Our initial results show that through an action oriented
participatory design research approach designers and developers of accessible
public transportation and mobility services are able to create comprehensive
understanding of the humans, their activities and contextual service solutions.

Original language	English
Title of host publication	Proceedings of TRA2020, the 8th Transport Research Arena
Subtitle of host publication	Rethinking transport – towards clean and inclusive mobility
Publisher	Liikenne- ja viestintävirasto Traficom
Pages	270
Number of pages	1
ISBN (Electronic)	978-952-311-484-5
Publication status	Published - 27 Apr 2020
MoE publication type	Not Eligible
Event	8th Transport Research Arena, TRA 2020 - Conference cancelled - Helsinki, Finland Duration: 27 Apr 2020 → 30 Apr 2020 https://traconference.eu/overview/

Publication series

Series	Traficom Research Reports
Number	7/2020
ISSN	2660-8781

Conference

Conference	8th Transport Research Arena, TRA 2020 - Conference cancelled
Abbreviated title	TRA 2020
Country	Finland
City	Helsinki
Period	27/04/20 → 30/04/20
Internet address	https://traconference.eu/overview/

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Luhtala, Matti ; Federley, Maija ; Kuusisto, Olli ; Pihlajamaa, Olli ; Kostiainen, Juho. / Co-creating mobility services with disabled and elderly people. Proceedings of TRA2020, the 8th Transport Research Arena: Rethinking transport – towards clean and inclusive mobility. Liikenne- ja viestintävirasto Traficom, 2020. pp. 270 (Traficom Research Reports; No. 7/2020).

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title = "Co-creating mobility services with disabled and elderly people",

abstract = "This paper outlines a co-creation process including used participatory designmethods for knowledge co-creation and lo-fidelity service prototyping, focusing on persons with reduced mobility and their use of public transport. The overall aim of the research was to co-create a design framework specifically aimed for developing IoT based accessible mobility solutions. Further, in this paper, we present a structure designed for participatory activities through an application of the framework. In practice, user research interviews and storytelling co-designworkshop activities as a use case allowed us to refine the framework further bytesting it in practice. Our initial results show that through an action orientedparticipatory design research approach designers and developers of accessiblepublic transportation and mobility services are able to create comprehensiveunderstanding of the humans, their activities and contextual service solutions.",

author = "Matti Luhtala and Maija Federley and Olli Kuusisto and Olli Pihlajamaa and Juho Kostiainen",

year = "2020",

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number = "7/2020",

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booktitle = "Proceedings of TRA2020, the 8th Transport Research Arena",

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note = "8th Transport Research Arena, TRA 2020 - Conference cancelled, TRA 2020 ; Conference date: 27-04-2020 Through 30-04-2020",

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Luhtala, M, Federley, M , Kuusisto, O , Pihlajamaa, O & Kostiainen, J 2020, Co-creating mobility services with disabled and elderly people. in Proceedings of TRA2020, the 8th Transport Research Arena: Rethinking transport – towards clean and inclusive mobility. Liikenne- ja viestintävirasto Traficom, Traficom Research Reports, no. 7/2020, pp. 270, 8th Transport Research Arena, TRA 2020 - Conference cancelled, Helsinki, Finland, 27/04/20.

Co-creating mobility services with disabled and elderly people. / Luhtala, Matti; Federley, Maija ; Kuusisto, Olli ; Pihlajamaa, Olli; Kostiainen, Juho.

Proceedings of TRA2020, the 8th Transport Research Arena: Rethinking transport – towards clean and inclusive mobility. Liikenne- ja viestintävirasto Traficom, 2020. p. 270 (Traficom Research Reports; No. 7/2020).

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Scientific

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AU - Pihlajamaa, Olli

AU - Kostiainen, Juho

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