Co-creating mobility services with disabled and elderly people

Matti Luhtala, Maija Federley, Olli Kuusisto, Olli Pihlajamaa, Juho Kostiainen

    Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsScientific

    Abstract

    This paper outlines a co-creation process including used participatory design
    methods for knowledge co-creation and lo-fidelity service prototyping, focusing on persons with reduced mobility and their use of public transport. The overall aim of the research was to co-create a design framework specifically aimed for developing IoT based accessible mobility solutions. Further, in this paper, we present a structure designed for participatory activities through an application of the framework. In practice, user research interviews and storytelling co-design
    workshop activities as a use case allowed us to refine the framework further by
    testing it in practice. Our initial results show that through an action oriented
    participatory design research approach designers and developers of accessible
    public transportation and mobility services are able to create comprehensive
    understanding of the humans, their activities and contextual service solutions.
    Original languageEnglish
    Title of host publicationProceedings of TRA2020, the 8th Transport Research Arena
    Subtitle of host publicationRethinking transport – towards clean and inclusive mobility
    PublisherLiikenne- ja viestintävirasto Traficom
    Pages270
    Number of pages1
    ISBN (Electronic)978-952-311-484-5
    Publication statusPublished - 27 Apr 2020
    MoE publication typeNot Eligible
    Event8th Transport Research Arena, TRA 2020 - Conference cancelled - Helsinki, Finland
    Duration: 27 Apr 202030 Apr 2020
    https://traconference.eu/overview/

    Publication series

    SeriesTraficom Research Reports
    Number7/2020
    ISSN2660-8781

    Conference

    Conference8th Transport Research Arena, TRA 2020 - Conference cancelled
    Abbreviated titleTRA 2020
    Country/TerritoryFinland
    CityHelsinki
    Period27/04/2030/04/20
    Internet address

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