Co-creation of sustainable smart cities. Users, participation and service design

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    6 Citations (Scopus)

    Abstract

    The starting point of this paper is to develop new ubiquitous and participative services for sustainable urban planning using mixed reality and other relevant technologies. To support communication between stakeholders, we have created a demo service that can be situated in public places such as interactive displays, designed for community content sharing, close to people flows in cities. It can also be used in public planning events as well as anywhere with personal devices. The service combines visualizations and virtual environments by mixing panoramic imaging and architectural drawings of future urban plans, and includes user-centred interactions such as questionnaires and commenting tools. In this paper, we focus on social issues and the implications of this kind of services, especially trying to understand user values, needs and preferences in participative urban planning service. Political decision makers, city officials and citizens participated in this research to clarify how they perceive the new digital concepts, and how these digital services should be designed and offered for users to support public participation and collaboration in future urban planning projects. Important changes in urban planning would be to increase information and communication and present more alternatives at the early stages of projects. According to the different stakeholders involved in this research, informing the public how their feedback has been taken into consideration and developing real-time feedback channels would enhance participatory urban planning.
    Original languageEnglish
    Title of host publicationUBICOMM 2014: The Eighth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies
    PublisherInternational Academy, Research, and Industry Association IARIA
    Pages189-195
    ISBN (Print)978-1-61208-353-7
    Publication statusPublished - 2014
    MoE publication typeA4 Article in a conference publication
    Event8th International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies, UBICOMM 2014 - Rome, Italy
    Duration: 24 Aug 201428 Aug 2014

    Conference

    Conference8th International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies, UBICOMM 2014
    Abbreviated titleUBICOMM 2014
    CountryItaly
    CityRome
    Period24/08/1428/08/14

    Fingerprint

    Urban planning
    Drawing (graphics)
    Feedback
    Communication
    Virtual reality
    Visualization
    Display devices
    Smart city
    Imaging techniques
    Planning

    Keywords

    • participatory design
    • mobile mixed reality
    • ubiquitous services
    • urban planning
    • user experiences

    Cite this

    Oksman, V., Väätänen, A., & Ylikauppila, M. (2014). Co-creation of sustainable smart cities. Users, participation and service design. In UBICOMM 2014: The Eighth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies (pp. 189-195). International Academy, Research, and Industry Association IARIA.
    Oksman, Virpi ; Väätänen, Antti ; Ylikauppila, Mari. / Co-creation of sustainable smart cities. Users, participation and service design. UBICOMM 2014: The Eighth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies. International Academy, Research, and Industry Association IARIA, 2014. pp. 189-195
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    title = "Co-creation of sustainable smart cities. Users, participation and service design",
    abstract = "The starting point of this paper is to develop new ubiquitous and participative services for sustainable urban planning using mixed reality and other relevant technologies. To support communication between stakeholders, we have created a demo service that can be situated in public places such as interactive displays, designed for community content sharing, close to people flows in cities. It can also be used in public planning events as well as anywhere with personal devices. The service combines visualizations and virtual environments by mixing panoramic imaging and architectural drawings of future urban plans, and includes user-centred interactions such as questionnaires and commenting tools. In this paper, we focus on social issues and the implications of this kind of services, especially trying to understand user values, needs and preferences in participative urban planning service. Political decision makers, city officials and citizens participated in this research to clarify how they perceive the new digital concepts, and how these digital services should be designed and offered for users to support public participation and collaboration in future urban planning projects. Important changes in urban planning would be to increase information and communication and present more alternatives at the early stages of projects. According to the different stakeholders involved in this research, informing the public how their feedback has been taken into consideration and developing real-time feedback channels would enhance participatory urban planning.",
    keywords = "participatory design, mobile mixed reality, ubiquitous services, urban planning, user experiences",
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    Oksman, V, Väätänen, A & Ylikauppila, M 2014, Co-creation of sustainable smart cities. Users, participation and service design. in UBICOMM 2014: The Eighth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies. International Academy, Research, and Industry Association IARIA, pp. 189-195, 8th International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies, UBICOMM 2014, Rome, Italy, 24/08/14.

    Co-creation of sustainable smart cities. Users, participation and service design. / Oksman, Virpi; Väätänen, Antti; Ylikauppila, Mari.

    UBICOMM 2014: The Eighth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies. International Academy, Research, and Industry Association IARIA, 2014. p. 189-195.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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    PY - 2014

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    AB - The starting point of this paper is to develop new ubiquitous and participative services for sustainable urban planning using mixed reality and other relevant technologies. To support communication between stakeholders, we have created a demo service that can be situated in public places such as interactive displays, designed for community content sharing, close to people flows in cities. It can also be used in public planning events as well as anywhere with personal devices. The service combines visualizations and virtual environments by mixing panoramic imaging and architectural drawings of future urban plans, and includes user-centred interactions such as questionnaires and commenting tools. In this paper, we focus on social issues and the implications of this kind of services, especially trying to understand user values, needs and preferences in participative urban planning service. Political decision makers, city officials and citizens participated in this research to clarify how they perceive the new digital concepts, and how these digital services should be designed and offered for users to support public participation and collaboration in future urban planning projects. Important changes in urban planning would be to increase information and communication and present more alternatives at the early stages of projects. According to the different stakeholders involved in this research, informing the public how their feedback has been taken into consideration and developing real-time feedback channels would enhance participatory urban planning.

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    KW - user experiences

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    Oksman V, Väätänen A, Ylikauppila M. Co-creation of sustainable smart cities. Users, participation and service design. In UBICOMM 2014: The Eighth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies. International Academy, Research, and Industry Association IARIA. 2014. p. 189-195