Co-designing a social media service for civic participation: Critical issues and challenges

Teemu Ropponen, Pirjo Näkki, Asta Bäck, Auli Harju, Kari Hintikka

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    3 Citations (Scopus)

    Abstract

    User participation in social media design processes has similarities with civic participation for example in urban planning. Internet enables new virtual environments that can be planned collaboratively and be used for civic participation. In the Monimos case study we developed a social media website for immigrants and multicultural associations in a participatory design process together with the users. In this paper we present the critical issues in co-designing a social media service that aims at civic participation. We also give suggestions for how to cope with the challenges in a multicultural participation process. We claim that constant meta-level discussion about the goals and participation practices with the users is beneficial for the design process.
    Original languageEnglish
    Title of host publicationProceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments
    Subtitle of host publicationTampere, Finland — October 06-08, 2010
    PublisherAssociation for Computing Machinery ACM
    Pages49-53
    ISBN (Print)978-1-4503-0011-7
    DOIs
    Publication statusPublished - 2010
    MoE publication typeA4 Article in a conference publication

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    Urban planning
    Virtual reality
    Websites
    Internet

    Keywords

    • social media
    • civic participation
    • participatory design

    Cite this

    Ropponen, T., Näkki, P., Bäck, A., Harju, A., & Hintikka, K. (2010). Co-designing a social media service for civic participation: Critical issues and challenges. In Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments: Tampere, Finland — October 06-08, 2010 (pp. 49-53). Association for Computing Machinery ACM. https://doi.org/10.1145/1930488.1930498
    Ropponen, Teemu ; Näkki, Pirjo ; Bäck, Asta ; Harju, Auli ; Hintikka, Kari. / Co-designing a social media service for civic participation : Critical issues and challenges. Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments: Tampere, Finland — October 06-08, 2010. Association for Computing Machinery ACM, 2010. pp. 49-53
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    abstract = "User participation in social media design processes has similarities with civic participation for example in urban planning. Internet enables new virtual environments that can be planned collaboratively and be used for civic participation. In the Monimos case study we developed a social media website for immigrants and multicultural associations in a participatory design process together with the users. In this paper we present the critical issues in co-designing a social media service that aims at civic participation. We also give suggestions for how to cope with the challenges in a multicultural participation process. We claim that constant meta-level discussion about the goals and participation practices with the users is beneficial for the design process.",
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    author = "Teemu Ropponen and Pirjo N{\"a}kki and Asta B{\"a}ck and Auli Harju and Kari Hintikka",
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    Ropponen, T, Näkki, P, Bäck, A, Harju, A & Hintikka, K 2010, Co-designing a social media service for civic participation: Critical issues and challenges. in Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments: Tampere, Finland — October 06-08, 2010. Association for Computing Machinery ACM, pp. 49-53. https://doi.org/10.1145/1930488.1930498

    Co-designing a social media service for civic participation : Critical issues and challenges. / Ropponen, Teemu; Näkki, Pirjo; Bäck, Asta; Harju, Auli; Hintikka, Kari.

    Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments: Tampere, Finland — October 06-08, 2010. Association for Computing Machinery ACM, 2010. p. 49-53.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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    Ropponen T, Näkki P, Bäck A, Harju A, Hintikka K. Co-designing a social media service for civic participation: Critical issues and challenges. In Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments: Tampere, Finland — October 06-08, 2010. Association for Computing Machinery ACM. 2010. p. 49-53 https://doi.org/10.1145/1930488.1930498