Co-designing a social media service for civic participation: Critical issues and challenges

Teemu Ropponen; Pirjo Näkki; Asta Bäck; Auli Harju; Kari Hintikka

doi:10.1145/1930488.1930498

Co-designing a social media service for civic participation: Critical issues and challenges

Teemu Ropponen, Pirjo Näkki, Asta Bäck, Auli Harju, Kari Hintikka

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

3 Citations (Scopus)

Abstract

User participation in social media design processes has similarities with civic participation for example in urban planning. Internet enables new virtual environments that can be planned collaboratively and be used for civic participation. In the Monimos case study we developed a social media website for immigrants and multicultural associations in a participatory design process together with the users. In this paper we present the critical issues in co-designing a social media service that aims at civic participation. We also give suggestions for how to cope with the challenges in a multicultural participation process. We claim that constant meta-level discussion about the goals and participation practices with the users is beneficial for the design process.

Original language	English
Title of host publication	Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments
Subtitle of host publication	Tampere, Finland — October 06-08, 2010
Publisher	Association for Computing Machinery ACM
Pages	49-53
ISBN (Print)	978-1-4503-0011-7
DOIs	https://doi.org/10.1145/1930488.1930498
Publication status	Published - 2010
MoE publication type	A4 Article in a conference publication

Keywords

social media
civic participation
participatory design

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10.1145/1930488.1930498

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Ropponen, T., Näkki, P., Bäck, A., Harju, A., & Hintikka, K. (2010). Co-designing a social media service for civic participation: Critical issues and challenges. In Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments: Tampere, Finland — October 06-08, 2010 (pp. 49-53). Association for Computing Machinery ACM. https://doi.org/10.1145/1930488.1930498

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abstract = "User participation in social media design processes has similarities with civic participation for example in urban planning. Internet enables new virtual environments that can be planned collaboratively and be used for civic participation. In the Monimos case study we developed a social media website for immigrants and multicultural associations in a participatory design process together with the users. In this paper we present the critical issues in co-designing a social media service that aims at civic participation. We also give suggestions for how to cope with the challenges in a multicultural participation process. We claim that constant meta-level discussion about the goals and participation practices with the users is beneficial for the design process.",

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Ropponen, T, Näkki, P, Bäck, A, Harju, A & Hintikka, K 2010, Co-designing a social media service for civic participation: Critical issues and challenges. in Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments: Tampere, Finland — October 06-08, 2010. Association for Computing Machinery ACM, pp. 49-53. https://doi.org/10.1145/1930488.1930498

Co-designing a social media service for civic participation : Critical issues and challenges. / Ropponen, Teemu; Näkki, Pirjo; Bäck, Asta et al.

Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments: Tampere, Finland — October 06-08, 2010. Association for Computing Machinery ACM, 2010. p. 49-53.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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AU - Ropponen, Teemu

AU - Näkki, Pirjo

AU - Bäck, Asta

AU - Harju, Auli

AU - Hintikka, Kari

N1 - Project code: 26073

PY - 2010

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N2 - User participation in social media design processes has similarities with civic participation for example in urban planning. Internet enables new virtual environments that can be planned collaboratively and be used for civic participation. In the Monimos case study we developed a social media website for immigrants and multicultural associations in a participatory design process together with the users. In this paper we present the critical issues in co-designing a social media service that aims at civic participation. We also give suggestions for how to cope with the challenges in a multicultural participation process. We claim that constant meta-level discussion about the goals and participation practices with the users is beneficial for the design process.

AB - User participation in social media design processes has similarities with civic participation for example in urban planning. Internet enables new virtual environments that can be planned collaboratively and be used for civic participation. In the Monimos case study we developed a social media website for immigrants and multicultural associations in a participatory design process together with the users. In this paper we present the critical issues in co-designing a social media service that aims at civic participation. We also give suggestions for how to cope with the challenges in a multicultural participation process. We claim that constant meta-level discussion about the goals and participation practices with the users is beneficial for the design process.

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DO - 10.1145/1930488.1930498

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BT - Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments

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Ropponen T, Näkki P, Bäck A, Harju A, Hintikka K. Co-designing a social media service for civic participation: Critical issues and challenges. In Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments: Tampere, Finland — October 06-08, 2010. Association for Computing Machinery ACM. 2010. p. 49-53 doi: 10.1145/1930488.1930498

Co-designing a social media service for civic participation: Critical issues and challenges

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