@inbook{96101d3129c141c48e2dce166644611e,
title = "Co-Innovating in Public Services: Experimenting or Planning",
author = "Katri Kallio and Inka Lappalainen and Marja Toivonen and Karo Tammela",
note = "Abstract reviewed + published; 7th AMA SERVSIG International Service Research Conference ; Conference date: 07-06-2012 Through 09-06-2012",
year = "2012",
language = "English",
isbn = "978-952-232-170-1",
editor = "Jacob Mickelsson and Anu Helkkula",
booktitle = "Innovative Service Perspectives",
publisher = "Svenska handelsh{\"o}gskolan",
address = "Finland",
}