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Co-producing Sustainable Supply Chain Transitions: Proposing a Template for Interdisciplinary Systemic Service Design Facilitation

  • Mari Suoheimo
  • , Stefan Walter
  • , Harri Pyykkö
  • , Hermanni Backer Johnsen
  • Oslo School of Architecture and Design (AHO)
  • Northern Dimension Partnership on Transport and Logistics (NDPTL)

Research output: Contribution to journalArticleScientificpeer-review

Abstract

This article aims to explore the underutilised potential of systemic service design methods in providing the necessary overview and facilitating green transitions in sustainable supply chains by being a facilitator of the interdisciplinary process. We will introduce a ‘Mess/Gigamap’ template with an influence from Geels' (2005)1 ‘Multi-Level Perspective’ model. In addition, we will show how ‘Mess/Gigamaps’ are tools that can aid conversations between stakeholders to visually understand the complexities that they are facing. The aim of this template is to enable the creation of systemic maps as boundary objects to facilitate discussions between multiple stakeholders.
Original languageEnglish
Pages (from-to)78-85
Number of pages8
JournalTouchpoint: The Journal of Service Design
Volume15
Issue number2
DOIs
Publication statusPublished - 2024
MoE publication typeA1 Journal article-refereed

Funding

This work is part of the project ADMIRAL that received funding from the European Union’s Horizon Europe research and innovation programme under grant agreement No 101104163 and IBA-3 project 2023-24 funded by MFA Finland.

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