Abstract
Today, digitalization is a catalyst for economic growth.
Digitalization opens huge opportunities for service
providers to create novel solutions for consumers. For
example, consumers are willing to spend more money and
time to take care of themselves and this provides new
business for wellness service providers. The aim of this
paper is to provide new knowledge on how user involvement
and co-design can boost development of digital wellness
services, and what are their potential benefits for
companies. The paper introduces three case studies in
which novel mobile wellness services were developed in
collaboration with users in Owela platform in different
phases of the development process.
| Original language | English |
|---|---|
| Pages (from-to) | 36-49 |
| Journal | International journal of scientific and technical research in engineering (IJSTRE) |
| Volume | 2 |
| Issue number | 2 |
| Publication status | Published - 2017 |
| MoE publication type | D1 Article in a trade journal |
Keywords
- -wellness
- mobile services
- digital transformation
- user involvement
- co-design