Collaborative development of Maintenance investment management: A case study in pulp and paper industry

Jouko Heikkilä, Toni Ahonen, Jari Neejärvi, Jari Ala-Nikkola

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    The interest in purchasing external maintenance services increases as a strategic choice, as manufacturing companies increasingly focus on their core business. In the case presented in this paper, an external service provider has taken the responsibility of the maintenance functions as a strategic partner. A development project was started to support the creation of profound and functional partnership. Focus of the project was to support the practical collaboration between the partners. The development focused on two activities, in which the both organisations clearly have important roles. These two activities are: management of maintenance investments and operator involvement in maintenance activities. The idea was to improve the collaboration practices by practical collaborative development of these two key activities. Maintenance investment decision making requires functional collaboration between the organisations. The maintenance organisation is responsible for making investment proposals and production organisation makes the final decisions. Originally not much collaboration was planned in this process. Furthermore there was a demand for improving and clarifying the reasoning for proposals. To meet this demand, a working group comprising representatives of both organisations and researchers developed proper commonly agreed criteria, a tool and a process for preparation of maintenance investment proposals. In the developed investment process, the collaboration aspect was taken into account. In this paper, we present the collaborative development process, resulting maintenance investment management development and key findings regarding the importance of practical development efforts done together in building trust and collaboration in a business partnership.
    Original languageEnglish
    Title of host publicationEngineering Asset Management
    Subtitle of host publicationProceedings of the Fourth World Congress on Engineering Asset Management (2009)
    PublisherSpringer
    Pages1-6
    ISBN (Electronic)978-0-85729-320-6
    ISBN (Print)978-0-85729-321-3
    DOIs
    Publication statusPublished - 2010
    MoE publication typeA4 Article in a conference publication

    Fingerprint

    Pulp and paper industry
    Investment management
    Responsibility
    Investment decision-making
    Development process
    Strategic choice
    Investment process
    Operator
    Development projects
    Preparation
    Purchasing
    Service provider
    Management development
    Production organization
    Manufacturing companies

    Keywords

    • maintenance investment
    • pulp and paper industry
    • decision making
    • management

    Cite this

    Heikkilä, J., Ahonen, T., Neejärvi, J., & Ala-Nikkola, J. (2010). Collaborative development of Maintenance investment management: A case study in pulp and paper industry. In Engineering Asset Management: Proceedings of the Fourth World Congress on Engineering Asset Management (2009) (pp. 1-6). Springer. https://doi.org/10.1007/978-0-85729-320-6_1
    Heikkilä, Jouko ; Ahonen, Toni ; Neejärvi, Jari ; Ala-Nikkola, Jari. / Collaborative development of Maintenance investment management : A case study in pulp and paper industry. Engineering Asset Management: Proceedings of the Fourth World Congress on Engineering Asset Management (2009). Springer, 2010. pp. 1-6
    @inproceedings{a373f3687af54441847bac31c8cab1bc,
    title = "Collaborative development of Maintenance investment management: A case study in pulp and paper industry",
    abstract = "The interest in purchasing external maintenance services increases as a strategic choice, as manufacturing companies increasingly focus on their core business. In the case presented in this paper, an external service provider has taken the responsibility of the maintenance functions as a strategic partner. A development project was started to support the creation of profound and functional partnership. Focus of the project was to support the practical collaboration between the partners. The development focused on two activities, in which the both organisations clearly have important roles. These two activities are: management of maintenance investments and operator involvement in maintenance activities. The idea was to improve the collaboration practices by practical collaborative development of these two key activities. Maintenance investment decision making requires functional collaboration between the organisations. The maintenance organisation is responsible for making investment proposals and production organisation makes the final decisions. Originally not much collaboration was planned in this process. Furthermore there was a demand for improving and clarifying the reasoning for proposals. To meet this demand, a working group comprising representatives of both organisations and researchers developed proper commonly agreed criteria, a tool and a process for preparation of maintenance investment proposals. In the developed investment process, the collaboration aspect was taken into account. In this paper, we present the collaborative development process, resulting maintenance investment management development and key findings regarding the importance of practical development efforts done together in building trust and collaboration in a business partnership.",
    keywords = "maintenance investment, pulp and paper industry, decision making, management",
    author = "Jouko Heikkil{\"a} and Toni Ahonen and Jari Neej{\"a}rvi and Jari Ala-Nikkola",
    note = "Project code: 17924",
    year = "2010",
    doi = "10.1007/978-0-85729-320-6_1",
    language = "English",
    isbn = "978-0-85729-321-3",
    pages = "1--6",
    booktitle = "Engineering Asset Management",
    publisher = "Springer",
    address = "Germany",

    }

    Heikkilä, J, Ahonen, T, Neejärvi, J & Ala-Nikkola, J 2010, Collaborative development of Maintenance investment management: A case study in pulp and paper industry. in Engineering Asset Management: Proceedings of the Fourth World Congress on Engineering Asset Management (2009). Springer, pp. 1-6. https://doi.org/10.1007/978-0-85729-320-6_1

    Collaborative development of Maintenance investment management : A case study in pulp and paper industry. / Heikkilä, Jouko; Ahonen, Toni; Neejärvi, Jari; Ala-Nikkola, Jari.

    Engineering Asset Management: Proceedings of the Fourth World Congress on Engineering Asset Management (2009). Springer, 2010. p. 1-6.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    TY - GEN

    T1 - Collaborative development of Maintenance investment management

    T2 - A case study in pulp and paper industry

    AU - Heikkilä, Jouko

    AU - Ahonen, Toni

    AU - Neejärvi, Jari

    AU - Ala-Nikkola, Jari

    N1 - Project code: 17924

    PY - 2010

    Y1 - 2010

    N2 - The interest in purchasing external maintenance services increases as a strategic choice, as manufacturing companies increasingly focus on their core business. In the case presented in this paper, an external service provider has taken the responsibility of the maintenance functions as a strategic partner. A development project was started to support the creation of profound and functional partnership. Focus of the project was to support the practical collaboration between the partners. The development focused on two activities, in which the both organisations clearly have important roles. These two activities are: management of maintenance investments and operator involvement in maintenance activities. The idea was to improve the collaboration practices by practical collaborative development of these two key activities. Maintenance investment decision making requires functional collaboration between the organisations. The maintenance organisation is responsible for making investment proposals and production organisation makes the final decisions. Originally not much collaboration was planned in this process. Furthermore there was a demand for improving and clarifying the reasoning for proposals. To meet this demand, a working group comprising representatives of both organisations and researchers developed proper commonly agreed criteria, a tool and a process for preparation of maintenance investment proposals. In the developed investment process, the collaboration aspect was taken into account. In this paper, we present the collaborative development process, resulting maintenance investment management development and key findings regarding the importance of practical development efforts done together in building trust and collaboration in a business partnership.

    AB - The interest in purchasing external maintenance services increases as a strategic choice, as manufacturing companies increasingly focus on their core business. In the case presented in this paper, an external service provider has taken the responsibility of the maintenance functions as a strategic partner. A development project was started to support the creation of profound and functional partnership. Focus of the project was to support the practical collaboration between the partners. The development focused on two activities, in which the both organisations clearly have important roles. These two activities are: management of maintenance investments and operator involvement in maintenance activities. The idea was to improve the collaboration practices by practical collaborative development of these two key activities. Maintenance investment decision making requires functional collaboration between the organisations. The maintenance organisation is responsible for making investment proposals and production organisation makes the final decisions. Originally not much collaboration was planned in this process. Furthermore there was a demand for improving and clarifying the reasoning for proposals. To meet this demand, a working group comprising representatives of both organisations and researchers developed proper commonly agreed criteria, a tool and a process for preparation of maintenance investment proposals. In the developed investment process, the collaboration aspect was taken into account. In this paper, we present the collaborative development process, resulting maintenance investment management development and key findings regarding the importance of practical development efforts done together in building trust and collaboration in a business partnership.

    KW - maintenance investment

    KW - pulp and paper industry

    KW - decision making

    KW - management

    U2 - 10.1007/978-0-85729-320-6_1

    DO - 10.1007/978-0-85729-320-6_1

    M3 - Conference article in proceedings

    SN - 978-0-85729-321-3

    SP - 1

    EP - 6

    BT - Engineering Asset Management

    PB - Springer

    ER -

    Heikkilä J, Ahonen T, Neejärvi J, Ala-Nikkola J. Collaborative development of Maintenance investment management: A case study in pulp and paper industry. In Engineering Asset Management: Proceedings of the Fourth World Congress on Engineering Asset Management (2009). Springer. 2010. p. 1-6 https://doi.org/10.1007/978-0-85729-320-6_1