Combining scientific and societal goals in VTTs service research

Marja Toivonen

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review


Service research is accumulating rapidly, and an increasing number of scholars from different disciplines are contributing to this research. Interest in services has also grown among practitioners, implying that policymakers and managers of private companies and public organizations expect applicable research results. VTT aims to answer these expectations while simultaneously strengthening its role as a well-known research partner in the scientific community. In the following, we summarize current and emerging topics and approaches in VTT's service research. In order to link our work to more general efforts in the international research community, we first present a brief overview of general trends in this research area.
Original languageEnglish
Title of host publicationVTT Symposium on Service Innovation
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
Publication statusPublished - 2011
MoE publication typeA4 Article in a conference publication
EventVTT Symposium on Service Innovation - Espoo, Finland
Duration: 18 Aug 201118 Aug 2011

Publication series

SeriesVTT Symposium


ConferenceVTT Symposium on Service Innovation


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