Consumers' views on trust, risk, privacy and security in e-commerce: A qualitative analysis

Kyösti Pennanen; Paakki Minna-kristiina; Taina Kaapu

doi:10.4337/9781848445086.00015

Consumers' views on trust, risk, privacy and security in e-commerce: A qualitative analysis

Kyösti Pennanen^*
, Paakki Minna-kristiina
, Taina Kaapu

^*Corresponding author for this work

Not published at VTT

Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Professional

4 Citations (Scopus)

Original language	English
Title of host publication	Trust and New Technologies
Subtitle of host publication	Marketing and Management on the Internet and Mobile Media
Editors	Teemu Kautonen, Heikki Karjaluoto
Publisher	Edward Elgar Publishing Ltd
Chapter	7
Pages	108-126
Number of pages	19
ISBN (Electronic)	978-1-84844-508-6
ISBN (Print)	978-1-84720-568-1
DOIs	https://doi.org/10.4337/9781848445086.00015
Publication status	Published - 2008
MoE publication type	D2 Article in professional manuals or guides or professional information systems or text book material

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10.4337/9781848445086.00015

Cite this

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title = "Consumers' views on trust, risk, privacy and security in e-commerce: A qualitative analysis",

author = "Ky{\"o}sti Pennanen and Paakki Minna-kristiina and Taina Kaapu",

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Consumers' views on trust, risk, privacy and security in e-commerce: A qualitative analysis. / Pennanen, Kyösti; Minna-kristiina, Paakki; Kaapu, Taina.
Trust and New Technologies: Marketing and Management on the Internet and Mobile Media. ed. / Teemu Kautonen; Heikki Karjaluoto. Edward Elgar Publishing Ltd, 2008. p. 108-126.

Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Professional

TY - CHAP

T1 - Consumers' views on trust, risk, privacy and security in e-commerce

T2 - A qualitative analysis

AU - Pennanen, Kyösti

AU - Minna-kristiina, Paakki

AU - Kaapu, Taina

PY - 2008

Y1 - 2008

UR - https://www.scopus.com/pages/publications/84881820937

U2 - 10.4337/9781848445086.00015

DO - 10.4337/9781848445086.00015

M3 - Chapter or book article

AN - SCOPUS:84881820937

SN - 978-1-84720-568-1

SP - 108

EP - 126

BT - Trust and New Technologies

A2 - Kautonen, Teemu

A2 - Karjaluoto, Heikki

PB - Edward Elgar Publishing Ltd

ER -

Consumers' views on trust, risk, privacy and security in e-commerce: A qualitative analysis

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