Contextual assessment of working practices in changing work

Research output: Contribution to journalArticleScientificpeer-review

19 Citations (Scopus)

Abstract

This article presents a method developed to support working at technologically oriented work settings. This method is known as Contextual Assessment of Working Practices (CAWP). It aims to identify work demands, strengths and weaknesses of the current practices, to explain them and to formulate development objectives. In addition, this paper presents three studies, and described how the method was used in them. Each of the studies challenged the method by a different practical problem and nature of the work thus promoting its development. The studied works were: operation of a conventional power plant, remote expert service for pulp mill and vessel traffic service (VTS). The studies also illustrate the challenges faced in the industry and the expectations placed by current work environments on the work analysis and development methods. The claims on the work analysis methods are concluded on the basis of each study. Also the strengths and weakness of the CAWP method are discussed. This article claims that the management of the change at work is one of the most important ways to support human performance in the socio-technical system and thus to promote system efficiency. Consequently, recognition of the change, understanding it and increasing the preparedness for the future are challenges placed on the work analysis and intervention methods.
Original languageEnglish
Pages (from-to)905 - 930
Number of pages26
JournalInternational Journal of Industrial Ergonomics
Volume35
Issue number10
DOIs
Publication statusPublished - 2005
MoE publication typeA1 Journal article-refereed

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Paper and pulp mills
Power plants
Industry
Power Plants
power plant
work environment
traffic
expert
efficiency
industry
management
performance

Keywords

  • work demands
  • practices
  • system efficiency
  • human performance
  • professional identity
  • methods
  • CAWP
  • working environment

Cite this

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abstract = "This article presents a method developed to support working at technologically oriented work settings. This method is known as Contextual Assessment of Working Practices (CAWP). It aims to identify work demands, strengths and weaknesses of the current practices, to explain them and to formulate development objectives. In addition, this paper presents three studies, and described how the method was used in them. Each of the studies challenged the method by a different practical problem and nature of the work thus promoting its development. The studied works were: operation of a conventional power plant, remote expert service for pulp mill and vessel traffic service (VTS). The studies also illustrate the challenges faced in the industry and the expectations placed by current work environments on the work analysis and development methods. The claims on the work analysis methods are concluded on the basis of each study. Also the strengths and weakness of the CAWP method are discussed. This article claims that the management of the change at work is one of the most important ways to support human performance in the socio-technical system and thus to promote system efficiency. Consequently, recognition of the change, understanding it and increasing the preparedness for the future are challenges placed on the work analysis and intervention methods.",
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Contextual assessment of working practices in changing work. / Nuutinen, Maaria.

In: International Journal of Industrial Ergonomics, Vol. 35, No. 10, 2005, p. 905 - 930.

Research output: Contribution to journalArticleScientificpeer-review

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AB - This article presents a method developed to support working at technologically oriented work settings. This method is known as Contextual Assessment of Working Practices (CAWP). It aims to identify work demands, strengths and weaknesses of the current practices, to explain them and to formulate development objectives. In addition, this paper presents three studies, and described how the method was used in them. Each of the studies challenged the method by a different practical problem and nature of the work thus promoting its development. The studied works were: operation of a conventional power plant, remote expert service for pulp mill and vessel traffic service (VTS). The studies also illustrate the challenges faced in the industry and the expectations placed by current work environments on the work analysis and development methods. The claims on the work analysis methods are concluded on the basis of each study. Also the strengths and weakness of the CAWP method are discussed. This article claims that the management of the change at work is one of the most important ways to support human performance in the socio-technical system and thus to promote system efficiency. Consequently, recognition of the change, understanding it and increasing the preparedness for the future are challenges placed on the work analysis and intervention methods.

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