Control Room Operators’ Cognitive Strategies in Complex Troubleshooting

Jari Laarni (Corresponding author), Marja Liinasuo, Satu Pakarinen, Kristian Lukander, Tomi Passi

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

The aim of the present study was to investigate control room operators’ troubleshooting performance and adaptive readiness in nuclear domain with a new version of a virtual reality control room (VR CR) system. The VR CR was a high fidelity copy of a physical CR. The test session consisted of five simulated incidents. Two operator crews were recruited. In addition, one separate crew participated in the pilot test. This paper focuses on analysis of individual process-tracing and debriefing interviews, performed after each simulator run. Our results showed that all the failures were successfully found and perceived with one exception. The operators were also able to formulate hypotheses about the cause of the failure and make plans on how to test a hypothesis and evaluate the evidence. On the other hand, the crews experienced some problems in problem monitoring and process control due to the problems caused by the VR system.

Original languageEnglish
Title of host publicationAdvances in Neuroergonomics and Cognitive Engineering - Proceedings of the AHFE 2021 Virtual Conferences on Neuroergonomics and Cognitive Engineering, Industrial Cognitive Ergonomics and Engineering Psychology, and Cognitive Computing and Internet of Things, 2021
EditorsHasan Ayaz, Umer Asgher, Lucas Paletta
PublisherSpringer
Pages238-245
Number of pages8
ISBN (Electronic)978-3-030-80285-1
ISBN (Print)978-3-030-80284-4
DOIs
Publication statusPublished - 2021
MoE publication typeA4 Article in a conference publication
EventAHFE Conferences on Neuroergonomics and Cognitive Engineering, Industrial Cognitive Ergonomics and Engineering Psychology, and Cognitive Computing and Internet of Things, 2021 - Virtual, Online
Duration: 25 Jul 202129 Jul 2021

Publication series

SeriesLecture Notes in Networks and Systems
Volume259
ISSN2367-3370

Conference

ConferenceAHFE Conferences on Neuroergonomics and Cognitive Engineering, Industrial Cognitive Ergonomics and Engineering Psychology, and Cognitive Computing and Internet of Things, 2021
CityVirtual, Online
Period25/07/2129/07/21

Keywords

  • Adaptive readiness
  • Control room operator
  • Simulated incident/accident
  • Troubleshooting
  • Virtual reality control room

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