Coordinating telecom services using software agents

Marko Heikkinen, Marko Palola, Rauli Kaksonen, Petri Mähönen

Research output: Contribution to journalArticleProfessional

Original languageEnglish
Pages (from-to)225-243
Number of pages19
JournalAsian Journal of Business & Information Systems
Volume3 & 4
Issue numberSpecial issue
Publication statusPublished - 2000
MoE publication typeD1 Article in a trade journal

Keywords

  • Software agents
  • telecom services
  • computer-telephone integration

Cite this

Heikkinen, M., Palola, M., Kaksonen, R., & Mähönen, P. (2000). Coordinating telecom services using software agents. Asian Journal of Business & Information Systems, 3 & 4(Special issue), 225-243.
Heikkinen, Marko ; Palola, Marko ; Kaksonen, Rauli ; Mähönen, Petri. / Coordinating telecom services using software agents. In: Asian Journal of Business & Information Systems. 2000 ; Vol. 3 & 4, No. Special issue. pp. 225-243.
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title = "Coordinating telecom services using software agents",
keywords = "Software agents, telecom services, computer-telephone integration",
author = "Marko Heikkinen and Marko Palola and Rauli Kaksonen and Petri M{\"a}h{\"o}nen",
note = "Special Issue on Agile Management of Multimedia Applications",
year = "2000",
language = "English",
volume = "3 & 4",
pages = "225--243",
journal = "Asian Journal of Business & Information Systems",
issn = "0219-0885",
number = "Special issue",

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Heikkinen, M, Palola, M, Kaksonen, R & Mähönen, P 2000, 'Coordinating telecom services using software agents', Asian Journal of Business & Information Systems, vol. 3 & 4, no. Special issue, pp. 225-243.

Coordinating telecom services using software agents. / Heikkinen, Marko; Palola, Marko; Kaksonen, Rauli; Mähönen, Petri.

In: Asian Journal of Business & Information Systems, Vol. 3 & 4, No. Special issue, 2000, p. 225-243.

Research output: Contribution to journalArticleProfessional

TY - JOUR

T1 - Coordinating telecom services using software agents

AU - Heikkinen, Marko

AU - Palola, Marko

AU - Kaksonen, Rauli

AU - Mähönen, Petri

N1 - Special Issue on Agile Management of Multimedia Applications

PY - 2000

Y1 - 2000

KW - Software agents

KW - telecom services

KW - computer-telephone integration

M3 - Article

VL - 3 & 4

SP - 225

EP - 243

JO - Asian Journal of Business & Information Systems

JF - Asian Journal of Business & Information Systems

SN - 0219-0885

IS - Special issue

ER -

Heikkinen M, Palola M, Kaksonen R, Mähönen P. Coordinating telecom services using software agents. Asian Journal of Business & Information Systems. 2000;3 & 4(Special issue):225-243.