Coordinating telecom services using software agents

Marko Heikkinen, Marko Palola, Rauli Kaksonen, Petri Mähönen

Research output: Contribution to journalArticleProfessional

Original languageEnglish
Pages (from-to)225-243
Number of pages19
JournalAsian Journal of Business & Information Systems
Volume3 & 4
Issue numberSpecial issue
Publication statusPublished - 2000
MoE publication typeD1 Article in a trade journal


  • Software agents
  • telecom services
  • computer-telephone integration

Cite this

Heikkinen, M., Palola, M., Kaksonen, R., & Mähönen, P. (2000). Coordinating telecom services using software agents. Asian Journal of Business & Information Systems, 3 & 4(Special issue), 225-243.