Keyphrases
Service Process
100%
Business Unit
100%
Common Service
50%
Analytical Tools
25%
Business Process
25%
Operating Environment
25%
Coordination Modes
25%
Collaborative Services
25%
Cross-functional
25%
Abductive Reasoning
25%
Longitudinal Qualitative Study
25%
Action-research Approach
25%
Unit Managers
25%
Social Sciences
Research Approach
100%
Action Research
100%
Case Study
100%
Value Added
100%
Development Project
100%
Computer Science
Service Process
100%
Common Service
50%
Analytical Tool
25%
Business Process
25%
Service Offering
25%
Theoretical Framework
25%
Coordination Mechanism
25%
Single Company
25%
Abductive Reasoning
25%
Business Unit Manager
25%
Case Study
25%
Development Project
25%
Operating Environment
25%
INIS
business
100%
units
100%
cooperation
37%
values
12%
tools
12%
environment
12%