Coping with the demands of network management by autonomic functionalities and training

Marja Liinasuo, Iina Aaltonen, Hannu Karvonen, Leena Norros, B. Fuentes

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

1 Citation (Scopus)

Abstract

Telecommunication has experienced a rapid expansion with a huge increase in the amount of users, content, and utilized technologies. Consequently, the management of telecom networks has become more challenging. In this study, we have investigated what the demands of the domain are from the perspective of the professionals managing the network. Specifically, we have studied how the demands could be coped with by introducing autonomic network management functionalities or advanced training. The study is based on an extensive interview material about the demands of the telecom network management domain. We conclude that the challenges of the domain are originating both from humans and technology and the remedies vary accordingly. Autonomic functionalities and training could, however, mitigate several challenges found in the domain.
Original languageEnglish
Title of host publicationECCE '13
Subtitle of host publicationProceedings of the 31st European Conference on Cognitive Ergonomics
Place of PublicationNew York, NY, USA
PublisherAssociation for Computing Machinery ACM
ISBN (Print)978-1-4503-2251-5
DOIs
Publication statusPublished - 2013
MoE publication typeNot Eligible
Event31st European Conference on Cognitive Ergonomics, ECCE 2013 - Toulouse, France
Duration: 26 Aug 201328 Aug 2013

Conference

Conference31st European Conference on Cognitive Ergonomics, ECCE 2013
Abbreviated titleECCE 2013
CountryFrance
CityToulouse
Period26/08/1328/08/13

Fingerprint

Network management
Telecommunication

Keywords

  • autonomic functionality
  • human operator
  • network management
  • telecommunication
  • training

Cite this

Liinasuo, M., Aaltonen, I., Karvonen, H., Norros, L., & Fuentes, B. (2013). Coping with the demands of network management by autonomic functionalities and training. In ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics [10] New York, NY, USA: Association for Computing Machinery ACM. https://doi.org/10.1145/2501907.2501941
Liinasuo, Marja ; Aaltonen, Iina ; Karvonen, Hannu ; Norros, Leena ; Fuentes, B. / Coping with the demands of network management by autonomic functionalities and training. ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics. New York, NY, USA : Association for Computing Machinery ACM, 2013.
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Liinasuo, M, Aaltonen, I, Karvonen, H, Norros, L & Fuentes, B 2013, Coping with the demands of network management by autonomic functionalities and training. in ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics., 10, Association for Computing Machinery ACM, New York, NY, USA, 31st European Conference on Cognitive Ergonomics, ECCE 2013, Toulouse, France, 26/08/13. https://doi.org/10.1145/2501907.2501941

Coping with the demands of network management by autonomic functionalities and training. / Liinasuo, Marja; Aaltonen, Iina; Karvonen, Hannu; Norros, Leena; Fuentes, B.

ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics. New York, NY, USA : Association for Computing Machinery ACM, 2013. 10.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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AB - Telecommunication has experienced a rapid expansion with a huge increase in the amount of users, content, and utilized technologies. Consequently, the management of telecom networks has become more challenging. In this study, we have investigated what the demands of the domain are from the perspective of the professionals managing the network. Specifically, we have studied how the demands could be coped with by introducing autonomic network management functionalities or advanced training. The study is based on an extensive interview material about the demands of the telecom network management domain. We conclude that the challenges of the domain are originating both from humans and technology and the remedies vary accordingly. Autonomic functionalities and training could, however, mitigate several challenges found in the domain.

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Liinasuo M, Aaltonen I, Karvonen H, Norros L, Fuentes B. Coping with the demands of network management by autonomic functionalities and training. In ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics. New York, NY, USA: Association for Computing Machinery ACM. 2013. 10 https://doi.org/10.1145/2501907.2501941