Coping with the demands of network management by autonomic functionalities and training

Marja Liinasuo, Iina Aaltonen, Hannu Karvonen, Leena Norros, B. Fuentes

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    2 Citations (Scopus)


    Telecommunication has experienced a rapid expansion with a huge increase in the amount of users, content, and utilized technologies. Consequently, the management of telecom networks has become more challenging. In this study, we have investigated what the demands of the domain are from the perspective of the professionals managing the network. Specifically, we have studied how the demands could be coped with by introducing autonomic network management functionalities or advanced training. The study is based on an extensive interview material about the demands of the telecom network management domain. We conclude that the challenges of the domain are originating both from humans and technology and the remedies vary accordingly. Autonomic functionalities and training could, however, mitigate several challenges found in the domain.
    Original languageEnglish
    Title of host publicationECCE '13
    Subtitle of host publicationProceedings of the 31st European Conference on Cognitive Ergonomics
    Place of PublicationNew York, NY, USA
    PublisherAssociation for Computing Machinery ACM
    ISBN (Print)978-1-4503-2251-5
    Publication statusPublished - 2013
    MoE publication typeNot Eligible
    Event31st European Conference on Cognitive Ergonomics, ECCE 2013 - Toulouse, France
    Duration: 26 Aug 201328 Aug 2013


    Conference31st European Conference on Cognitive Ergonomics, ECCE 2013
    Abbreviated titleECCE 2013


    • autonomic functionality
    • human operator
    • network management
    • telecommunication
    • training


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