Coping with the demands of network management by autonomic functionalities and training

Marja Liinasuo; Iina Aaltonen; Hannu Karvonen; Leena Norros; B. Fuentes

doi:10.1145/2501907.2501941

Coping with the demands of network management by autonomic functionalities and training

Marja Liinasuo, Iina Aaltonen, Hannu Karvonen, Leena Norros, B. Fuentes

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

1 Citation (Scopus)

Abstract

Telecommunication has experienced a rapid expansion with a huge increase in the amount of users, content, and utilized technologies. Consequently, the management of telecom networks has become more challenging. In this study, we have investigated what the demands of the domain are from the perspective of the professionals managing the network. Specifically, we have studied how the demands could be coped with by introducing autonomic network management functionalities or advanced training. The study is based on an extensive interview material about the demands of the telecom network management domain. We conclude that the challenges of the domain are originating both from humans and technology and the remedies vary accordingly. Autonomic functionalities and training could, however, mitigate several challenges found in the domain.

Original language	English
Title of host publication	ECCE '13
Subtitle of host publication	Proceedings of the 31st European Conference on Cognitive Ergonomics
Place of Publication	New York, NY, USA
Publisher	Association for Computing Machinery ACM
ISBN (Print)	978-1-4503-2251-5
DOIs	https://doi.org/10.1145/2501907.2501941
Publication status	Published - 2013
MoE publication type	Not Eligible
Event	31st European Conference on Cognitive Ergonomics, ECCE 2013 - Toulouse, France Duration: 26 Aug 2013 → 28 Aug 2013

Conference

Conference	31st European Conference on Cognitive Ergonomics, ECCE 2013
Abbreviated title	ECCE 2013
Country	France
City	Toulouse
Period	26/08/13 → 28/08/13

Keywords

autonomic functionality
human operator
network management
telecommunication
training

Access to Document

10.1145/2501907.2501941

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Liinasuo, M., Aaltonen, I., Karvonen, H., Norros, L., & Fuentes, B. (2013). Coping with the demands of network management by autonomic functionalities and training. In ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics [10] Association for Computing Machinery ACM. https://doi.org/10.1145/2501907.2501941

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abstract = "Telecommunication has experienced a rapid expansion with a huge increase in the amount of users, content, and utilized technologies. Consequently, the management of telecom networks has become more challenging. In this study, we have investigated what the demands of the domain are from the perspective of the professionals managing the network. Specifically, we have studied how the demands could be coped with by introducing autonomic network management functionalities or advanced training. The study is based on an extensive interview material about the demands of the telecom network management domain. We conclude that the challenges of the domain are originating both from humans and technology and the remedies vary accordingly. Autonomic functionalities and training could, however, mitigate several challenges found in the domain.",

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Liinasuo, M, Aaltonen, I, Karvonen, H, Norros, L & Fuentes, B 2013, Coping with the demands of network management by autonomic functionalities and training. in ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics., 10, Association for Computing Machinery ACM, New York, NY, USA, 31st European Conference on Cognitive Ergonomics, ECCE 2013, Toulouse, France, 26/08/13. https://doi.org/10.1145/2501907.2501941

Coping with the demands of network management by autonomic functionalities and training. / Liinasuo, Marja; Aaltonen, Iina; Karvonen, Hannu; Norros, Leena; Fuentes, B.

ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics. New York, NY, USA : Association for Computing Machinery ACM, 2013. 10.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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AB - Telecommunication has experienced a rapid expansion with a huge increase in the amount of users, content, and utilized technologies. Consequently, the management of telecom networks has become more challenging. In this study, we have investigated what the demands of the domain are from the perspective of the professionals managing the network. Specifically, we have studied how the demands could be coped with by introducing autonomic network management functionalities or advanced training. The study is based on an extensive interview material about the demands of the telecom network management domain. We conclude that the challenges of the domain are originating both from humans and technology and the remedies vary accordingly. Autonomic functionalities and training could, however, mitigate several challenges found in the domain.

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