Customer-oriented service offering development

Markus Jähi, Taru Hakanen, Markku Mikkola, Mervi Murtonen

    Research output: Contribution to conferenceConference PosterScientific

    Original languageEnglish
    Publication statusPublished - 2015
    EventFimecc S4Fleet Annual seminar - Espoo, Finland
    Duration: 14 Oct 201514 Oct 2015

    Seminar

    SeminarFimecc S4Fleet Annual seminar
    CountryFinland
    CityEspoo
    Period14/10/1514/10/15

    Keywords

    • customer orientation
    • service offering
    • service Business
    • new service development

    Cite this

    Jähi, M., Hakanen, T., Mikkola, M., & Murtonen, M. (2015). Customer-oriented service offering development. Poster session presented at Fimecc S4Fleet Annual seminar, Espoo, Finland.
    Jähi, Markus ; Hakanen, Taru ; Mikkola, Markku ; Murtonen, Mervi. / Customer-oriented service offering development. Poster session presented at Fimecc S4Fleet Annual seminar, Espoo, Finland.
    @conference{b00e1edece7a49acb465ae1abc4cea10,
    title = "Customer-oriented service offering development",
    keywords = "customer orientation, service offering, service Business, new service development",
    author = "Markus J{\"a}hi and Taru Hakanen and Markku Mikkola and Mervi Murtonen",
    note = "Project code: 104824 ; Fimecc S4Fleet Annual seminar ; Conference date: 14-10-2015 Through 14-10-2015",
    year = "2015",
    language = "English",

    }

    Jähi, M, Hakanen, T, Mikkola, M & Murtonen, M 2015, 'Customer-oriented service offering development', Fimecc S4Fleet Annual seminar, Espoo, Finland, 14/10/15 - 14/10/15.

    Customer-oriented service offering development. / Jähi, Markus; Hakanen, Taru; Mikkola, Markku; Murtonen, Mervi.

    2015. Poster session presented at Fimecc S4Fleet Annual seminar, Espoo, Finland.

    Research output: Contribution to conferenceConference PosterScientific

    TY - CONF

    T1 - Customer-oriented service offering development

    AU - Jähi, Markus

    AU - Hakanen, Taru

    AU - Mikkola, Markku

    AU - Murtonen, Mervi

    N1 - Project code: 104824

    PY - 2015

    Y1 - 2015

    KW - customer orientation

    KW - service offering

    KW - service Business

    KW - new service development

    M3 - Conference Poster

    ER -

    Jähi M, Hakanen T, Mikkola M, Murtonen M. Customer-oriented service offering development. 2015. Poster session presented at Fimecc S4Fleet Annual seminar, Espoo, Finland.