Customer perspective driven service modularization in supporting sales

Marja Liinasuo, Maiju Aikala

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

Original languageEnglish
Title of host publicationUser experience and usability in complex systems - UXUS 2010-2015
Subtitle of host publicationFinal report 1/2015
Place of PublicationTampere
Pages187-190
ISBN (Electronic)978-952-238-147-7
Publication statusPublished - 2015
MoE publication typeD2 Article in professional manuals or guides or professional information systems or text book material

Publication series

SeriesFIMECC Publications Series
Number8
ISSN2342-2688

Cite this

Liinasuo, M., & Aikala, M. (2015). Customer perspective driven service modularization in supporting sales. In User experience and usability in complex systems - UXUS 2010-2015: Final report 1/2015 (pp. 187-190). Tampere. FIMECC Publications Series, No. 8
Liinasuo, Marja ; Aikala, Maiju. / Customer perspective driven service modularization in supporting sales. User experience and usability in complex systems - UXUS 2010-2015: Final report 1/2015. Tampere, 2015. pp. 187-190 (FIMECC Publications Series; No. 8).
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author = "Marja Liinasuo and Maiju Aikala",
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Liinasuo, M & Aikala, M 2015, Customer perspective driven service modularization in supporting sales. in User experience and usability in complex systems - UXUS 2010-2015: Final report 1/2015. Tampere, FIMECC Publications Series, no. 8, pp. 187-190.

Customer perspective driven service modularization in supporting sales. / Liinasuo, Marja; Aikala, Maiju.

User experience and usability in complex systems - UXUS 2010-2015: Final report 1/2015. Tampere, 2015. p. 187-190 (FIMECC Publications Series; No. 8).

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

TY - CHAP

T1 - Customer perspective driven service modularization in supporting sales

AU - Liinasuo, Marja

AU - Aikala, Maiju

N1 - SDA: MIP: Design for Life Project: 100379

PY - 2015

Y1 - 2015

M3 - Chapter or book article

SN - 978-952-238-146-0

T3 - FIMECC Publications Series

SP - 187

EP - 190

BT - User experience and usability in complex systems - UXUS 2010-2015

CY - Tampere

ER -

Liinasuo M, Aikala M. Customer perspective driven service modularization in supporting sales. In User experience and usability in complex systems - UXUS 2010-2015: Final report 1/2015. Tampere. 2015. p. 187-190. (FIMECC Publications Series; No. 8).