Customer Understanding in Strategic Industrial Services

    Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

    Original languageEnglish
    Title of host publicationScientific activities in service science and business 2009
    EditorsPentti Vähä
    Place of PublicationEspoo
    PublisherVTT Technical Research Centre of Finland
    Pages28-29
    Publication statusPublished - 2009
    MoE publication typeD2 Article in professional manuals or guides or professional information systems or text book material

    Cite this

    Korhonen, H. (2009). Customer Understanding in Strategic Industrial Services. In P. Vähä (Ed.), Scientific activities in service science and business 2009 (pp. 28-29). Espoo: VTT Technical Research Centre of Finland.
    Korhonen, Heidi. / Customer Understanding in Strategic Industrial Services. Scientific activities in service science and business 2009. editor / Pentti Vähä. Espoo : VTT Technical Research Centre of Finland, 2009. pp. 28-29
    @inbook{02107a48c5c540ef8c6d02cbb3dbe4fc,
    title = "Customer Understanding in Strategic Industrial Services",
    author = "Heidi Korhonen",
    note = "Project code: 24981",
    year = "2009",
    language = "English",
    pages = "28--29",
    editor = "Pentti V{\"a}h{\"a}",
    booktitle = "Scientific activities in service science and business 2009",
    publisher = "VTT Technical Research Centre of Finland",
    address = "Finland",

    }

    Korhonen, H 2009, Customer Understanding in Strategic Industrial Services. in P Vähä (ed.), Scientific activities in service science and business 2009. VTT Technical Research Centre of Finland, Espoo, pp. 28-29.

    Customer Understanding in Strategic Industrial Services. / Korhonen, Heidi.

    Scientific activities in service science and business 2009. ed. / Pentti Vähä. Espoo : VTT Technical Research Centre of Finland, 2009. p. 28-29.

    Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

    TY - CHAP

    T1 - Customer Understanding in Strategic Industrial Services

    AU - Korhonen, Heidi

    N1 - Project code: 24981

    PY - 2009

    Y1 - 2009

    M3 - Chapter or book article

    SP - 28

    EP - 29

    BT - Scientific activities in service science and business 2009

    A2 - Vähä, Pentti

    PB - VTT Technical Research Centre of Finland

    CY - Espoo

    ER -

    Korhonen H. Customer Understanding in Strategic Industrial Services. In Vähä P, editor, Scientific activities in service science and business 2009. Espoo: VTT Technical Research Centre of Finland. 2009. p. 28-29