Customer Understanding in Strategic Industrial Services

    Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

    Original languageEnglish
    Title of host publicationScientific activities in service science and business 2009
    EditorsPentti Vähä
    Place of PublicationEspoo
    PublisherVTT Technical Research Centre of Finland
    Pages28-29
    Publication statusPublished - 2009
    MoE publication typeD2 Article in professional manuals or guides or professional information systems or text book material

    Cite this

    Korhonen, H. (2009). Customer Understanding in Strategic Industrial Services. In P. Vähä (Ed.), Scientific activities in service science and business 2009 (pp. 28-29). VTT Technical Research Centre of Finland.