Customer Understanding in Strategic Industrial Services

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

Original languageEnglish
Title of host publicationScientific activities in service science and business 2009
EditorsPentti Vähä
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
Pages28-29
Publication statusPublished - 2009
MoE publication typeD2 Article in professional manuals or guides or professional information systems or text book material

Cite this

Korhonen, H. (2009). Customer Understanding in Strategic Industrial Services. In P. Vähä (Ed.), Scientific activities in service science and business 2009 (pp. 28-29). Espoo: VTT Technical Research Centre of Finland.
Korhonen, Heidi. / Customer Understanding in Strategic Industrial Services. Scientific activities in service science and business 2009. editor / Pentti Vähä. Espoo : VTT Technical Research Centre of Finland, 2009. pp. 28-29
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Korhonen, H 2009, Customer Understanding in Strategic Industrial Services. in P Vähä (ed.), Scientific activities in service science and business 2009. VTT Technical Research Centre of Finland, Espoo, pp. 28-29.

Customer Understanding in Strategic Industrial Services. / Korhonen, Heidi.

Scientific activities in service science and business 2009. ed. / Pentti Vähä. Espoo : VTT Technical Research Centre of Finland, 2009. p. 28-29.

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

TY - CHAP

T1 - Customer Understanding in Strategic Industrial Services

AU - Korhonen, Heidi

N1 - Project code: 24981

PY - 2009

Y1 - 2009

M3 - Chapter or book article

SP - 28

EP - 29

BT - Scientific activities in service science and business 2009

A2 - Vähä, Pentti

PB - VTT Technical Research Centre of Finland

CY - Espoo

ER -

Korhonen H. Customer Understanding in Strategic Industrial Services. In Vähä P, editor, Scientific activities in service science and business 2009. Espoo: VTT Technical Research Centre of Finland. 2009. p. 28-29