Defining user experience goals for future concepts: A case study

Hannu Karvonen, Hanna Koskinen, Jaakko Haggrén

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientific

    Abstract

    In this paper, we present a case study in which UX goals were identified as a part of the development of a new remote operation environment. We see that UX goals define the experiential qualities to which product design should aim at. In the paper, we describe a procedure that was utilized to identify UX goals in the concept design phase of our case. In addition, we discuss how we see UX goals as part of product design process. The chosen UX goals in our case study were safety in operation, sense of control, feeling of presence, and ease of co-operation. To elaborate what these goals mean for our case, we also present high-level design implications regarding each of these goals
    Original languageEnglish
    Title of host publicationUX Goals 2012 Workshop: How To Utilize User Experience Goals in Design?
    Place of PublicationTampere
    PublisherTampere University of Technology
    Pages14-19
    ISBN (Print)978-952-15-2955-9
    Publication statusPublished - 2012
    MoE publication typeB3 Non-refereed article in conference proceedings
    Event7th Nordic Conference on Human-Computer Interaction, NordiCHI2012, UX goals workshop - Copenhagen, Denmark
    Duration: 14 Oct 2012 → …

    Conference

    Conference7th Nordic Conference on Human-Computer Interaction, NordiCHI2012, UX goals workshop
    Abbreviated titleUX Goals 2012
    CountryDenmark
    CityCopenhagen
    Period14/10/12 → …

    Fingerprint

    Product design

    Keywords

    • Container crane operation
    • conventional cabin operation
    • remote operation
    • Core-Task Analysis
    • Systems Usability
    • user experience target

    Cite this

    Karvonen, H., Koskinen, H., & Haggrén, J. (2012). Defining user experience goals for future concepts: A case study. In UX Goals 2012 Workshop: How To Utilize User Experience Goals in Design? (pp. 14-19). Tampere: Tampere University of Technology.
    Karvonen, Hannu ; Koskinen, Hanna ; Haggrén, Jaakko. / Defining user experience goals for future concepts : A case study. UX Goals 2012 Workshop: How To Utilize User Experience Goals in Design?. Tampere : Tampere University of Technology, 2012. pp. 14-19
    @inproceedings{ce85e86aee53468a9d7aa1fbc7e16400,
    title = "Defining user experience goals for future concepts: A case study",
    abstract = "In this paper, we present a case study in which UX goals were identified as a part of the development of a new remote operation environment. We see that UX goals define the experiential qualities to which product design should aim at. In the paper, we describe a procedure that was utilized to identify UX goals in the concept design phase of our case. In addition, we discuss how we see UX goals as part of product design process. The chosen UX goals in our case study were safety in operation, sense of control, feeling of presence, and ease of co-operation. To elaborate what these goals mean for our case, we also present high-level design implications regarding each of these goals",
    keywords = "Container crane operation, conventional cabin operation, remote operation, Core-Task Analysis, Systems Usability, user experience target",
    author = "Hannu Karvonen and Hanna Koskinen and Jaakko Haggr{\'e}n",
    note = "HUO: FIMECC/UXUS2011 Project code: 74797",
    year = "2012",
    language = "English",
    isbn = "978-952-15-2955-9",
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    booktitle = "UX Goals 2012 Workshop: How To Utilize User Experience Goals in Design?",
    publisher = "Tampere University of Technology",
    address = "Finland",

    }

    Karvonen, H, Koskinen, H & Haggrén, J 2012, Defining user experience goals for future concepts: A case study. in UX Goals 2012 Workshop: How To Utilize User Experience Goals in Design?. Tampere University of Technology, Tampere, pp. 14-19, 7th Nordic Conference on Human-Computer Interaction, NordiCHI2012, UX goals workshop, Copenhagen, Denmark, 14/10/12.

    Defining user experience goals for future concepts : A case study. / Karvonen, Hannu; Koskinen, Hanna; Haggrén, Jaakko.

    UX Goals 2012 Workshop: How To Utilize User Experience Goals in Design?. Tampere : Tampere University of Technology, 2012. p. 14-19.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientific

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    Karvonen H, Koskinen H, Haggrén J. Defining user experience goals for future concepts: A case study. In UX Goals 2012 Workshop: How To Utilize User Experience Goals in Design?. Tampere: Tampere University of Technology. 2012. p. 14-19