Demand Heterogeneity, Decomposability, and The Coordination of Service Innovation in Multi-Unit Organizations

Sampsa Ruutu; Paul Windrum; Kirsi-Maria Hyytinen; Marja Toivonen; Hannamaija Tuovila

doi:10.15122/isbn.978-2-406-08064-0.p.0015

Demand Heterogeneity, Decomposability, and The Coordination of Service Innovation in Multi-Unit Organizations

Sampsa Ruutu, Paul Windrum, Kirsi-Maria Hyytinen, Marja Toivonen, Hannamaija Tuovila

Research output: Contribution to journal › Article › Scientific › peer-review

Abstract

This article presents a computational model of organizational search that compares different strategies of organizing service innovation in a multi-unit organization: centralisation, decentralisation, and partition search conducted by the different business units on a specific part of the innovation. The performance is compared for varying degrees of problem decomposability and varying levels of demand heterogeneity between units. It illustrates the findings using a case study from the health care sector.

Original language	English
Pages (from-to)	15-44
Number of pages	30
Journal	European Review of Service Economics and Management
Issue number	5
DOIs	https://doi.org/10.15122/isbn.978-2-406-08064-0.p.0015
Publication status	Published - 6 Apr 2018
MoE publication type	A1 Journal article-refereed

Keywords

NK model
Health care
Simulation
Organizational search
Service innovation

Access to Document

10.15122/isbn.978-2-406-08064-0.p.0015

Cite this

@article{18c8166c1bc34e729f43a0b49cf343f3,

title = "Demand Heterogeneity, Decomposability, and The Coordination of Service Innovation in Multi-Unit Organizations",

abstract = "This article presents a computational model of organizational search that compares different strategies of organizing service innovation in a multi-unit organization: centralisation, decentralisation, and partition search conducted by the different business units on a specific part of the innovation. The performance is compared for varying degrees of problem decomposability and varying levels of demand heterogeneity between units. It illustrates the findings using a case study from the health care sector.",

keywords = "NK model, Health care, Simulation, Organizational search, Service innovation",

author = "Sampsa Ruutu and Paul Windrum and Kirsi-Maria Hyytinen and Marja Toivonen and Hannamaija Tuovila",

year = "2018",

month = apr,

day = "6",

doi = "10.15122/isbn.978-2-406-08064-0.p.0015",

language = "English",

pages = "15--44",

journal = "European Review of Service Economics and Management",

issn = "2497-0107",

publisher = "Editions Classiques Garnier",

number = "5",

}

TY - JOUR

T1 - Demand Heterogeneity, Decomposability, and The Coordination of Service Innovation in Multi-Unit Organizations

AU - Ruutu, Sampsa

AU - Windrum, Paul

AU - Hyytinen, Kirsi-Maria

AU - Toivonen, Marja

AU - Tuovila, Hannamaija

PY - 2018/4/6

Y1 - 2018/4/6

N2 - This article presents a computational model of organizational search that compares different strategies of organizing service innovation in a multi-unit organization: centralisation, decentralisation, and partition search conducted by the different business units on a specific part of the innovation. The performance is compared for varying degrees of problem decomposability and varying levels of demand heterogeneity between units. It illustrates the findings using a case study from the health care sector.

AB - This article presents a computational model of organizational search that compares different strategies of organizing service innovation in a multi-unit organization: centralisation, decentralisation, and partition search conducted by the different business units on a specific part of the innovation. The performance is compared for varying degrees of problem decomposability and varying levels of demand heterogeneity between units. It illustrates the findings using a case study from the health care sector.

KW - NK model

KW - Health care

KW - Simulation

KW - Organizational search

KW - Service innovation

UR - https://www.scopus.com/pages/publications/85075501193

U2 - 10.15122/isbn.978-2-406-08064-0.p.0015

DO - 10.15122/isbn.978-2-406-08064-0.p.0015

M3 - Article

SN - 2497-0107

SP - 15

EP - 44

JO - European Review of Service Economics and Management

JF - European Review of Service Economics and Management

IS - 5

ER -

Demand Heterogeneity, Decomposability, and The Coordination of Service Innovation in Multi-Unit Organizations

Abstract

Keywords

Access to Document

Other files and links

Fingerprint

Cite this