Developing industrial service capability: Change process from product-oriented culture to service-oriented culture

Maaria Nuutinen, Sanna-Kaisa Ilomäki

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Original languageEnglish
    Title of host publicationProceedings of the 2nd International Conference on Applied Human Factors and Ergonomics
    Publication statusPublished - 2008
    MoE publication typeA4 Article in a conference publication
    Event2nd International Conference on Applied Human Factors and Ergonomics: AHFE 2008 - Los Angeles, United States
    Duration: 14 Jul 200817 Jul 2008

    Conference

    Conference2nd International Conference on Applied Human Factors and Ergonomics
    CountryUnited States
    CityLos Angeles
    Period14/07/0817/07/08

    Cite this

    Nuutinen, M., & Ilomäki, S-K. (2008). Developing industrial service capability: Change process from product-oriented culture to service-oriented culture. In Proceedings of the 2nd International Conference on Applied Human Factors and Ergonomics
    Nuutinen, Maaria ; Ilomäki, Sanna-Kaisa. / Developing industrial service capability : Change process from product-oriented culture to service-oriented culture. Proceedings of the 2nd International Conference on Applied Human Factors and Ergonomics. 2008.
    @inproceedings{a2c026cefcb643dbbbdeecef9ab45655,
    title = "Developing industrial service capability: Change process from product-oriented culture to service-oriented culture",
    author = "Maaria Nuutinen and Sanna-Kaisa Ilom{\"a}ki",
    year = "2008",
    language = "English",
    booktitle = "Proceedings of the 2nd International Conference on Applied Human Factors and Ergonomics",

    }

    Nuutinen, M & Ilomäki, S-K 2008, Developing industrial service capability: Change process from product-oriented culture to service-oriented culture. in Proceedings of the 2nd International Conference on Applied Human Factors and Ergonomics. 2nd International Conference on Applied Human Factors and Ergonomics, Los Angeles, United States, 14/07/08.

    Developing industrial service capability : Change process from product-oriented culture to service-oriented culture. / Nuutinen, Maaria; Ilomäki, Sanna-Kaisa.

    Proceedings of the 2nd International Conference on Applied Human Factors and Ergonomics. 2008.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    TY - GEN

    T1 - Developing industrial service capability

    T2 - Change process from product-oriented culture to service-oriented culture

    AU - Nuutinen, Maaria

    AU - Ilomäki, Sanna-Kaisa

    PY - 2008

    Y1 - 2008

    M3 - Conference article in proceedings

    BT - Proceedings of the 2nd International Conference on Applied Human Factors and Ergonomics

    ER -

    Nuutinen M, Ilomäki S-K. Developing industrial service capability: Change process from product-oriented culture to service-oriented culture. In Proceedings of the 2nd International Conference on Applied Human Factors and Ergonomics. 2008