Developing of BtoB security business: From guarding to knowledge-intensive expert services

Mervi Murtonen, Helena Kortelainen, Eija Kupi, Veikko Rouhiainen

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    The private security industry is not a homogenous group, but rather a multitude of sectors, unified under the banner of a "selling security". They aim at preserving the security of customers' personnel, information and property using both manpower and alarm detecting and monitoring technologies [3]. Current security environment and security technologies, as well as preconditions and solutions for organisational security are well covered in an extant literature, but a thorough analysis of a supplier-customer relationship in security business, and especially business-to-business security services seem to be lacking in current research. In this paper, the main focus is on the business-to-business security services, and the main context is organizational security.
    Original languageEnglish
    Title of host publicationProceedings of 5th Security Research Conference, Future Security 2010
    Subtitle of host publicationBerlin, 7-9 Sept. 2010
    Place of PublicationStuttgart
    Publication statusPublished - 2010
    MoE publication typeA4 Article in a conference publication

    Fingerprint

    Business to business
    Manpower
    Banner
    Industry
    Personnel
    Supplier-customer relationships
    Technology monitoring
    Private security

    Keywords

    • security business

    Cite this

    Murtonen, M., Kortelainen, H., Kupi, E., & Rouhiainen, V. (2010). Developing of BtoB security business: From guarding to knowledge-intensive expert services. In Proceedings of 5th Security Research Conference, Future Security 2010: Berlin, 7-9 Sept. 2010 Stuttgart.
    Murtonen, Mervi ; Kortelainen, Helena ; Kupi, Eija ; Rouhiainen, Veikko. / Developing of BtoB security business : From guarding to knowledge-intensive expert services. Proceedings of 5th Security Research Conference, Future Security 2010: Berlin, 7-9 Sept. 2010. Stuttgart, 2010.
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    abstract = "The private security industry is not a homogenous group, but rather a multitude of sectors, unified under the banner of a {"}selling security{"}. They aim at preserving the security of customers' personnel, information and property using both manpower and alarm detecting and monitoring technologies [3]. Current security environment and security technologies, as well as preconditions and solutions for organisational security are well covered in an extant literature, but a thorough analysis of a supplier-customer relationship in security business, and especially business-to-business security services seem to be lacking in current research. In this paper, the main focus is on the business-to-business security services, and the main context is organizational security.",
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    Murtonen, M, Kortelainen, H, Kupi, E & Rouhiainen, V 2010, Developing of BtoB security business: From guarding to knowledge-intensive expert services. in Proceedings of 5th Security Research Conference, Future Security 2010: Berlin, 7-9 Sept. 2010. Stuttgart.

    Developing of BtoB security business : From guarding to knowledge-intensive expert services. / Murtonen, Mervi; Kortelainen, Helena; Kupi, Eija; Rouhiainen, Veikko.

    Proceedings of 5th Security Research Conference, Future Security 2010: Berlin, 7-9 Sept. 2010. Stuttgart, 2010.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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    AB - The private security industry is not a homogenous group, but rather a multitude of sectors, unified under the banner of a "selling security". They aim at preserving the security of customers' personnel, information and property using both manpower and alarm detecting and monitoring technologies [3]. Current security environment and security technologies, as well as preconditions and solutions for organisational security are well covered in an extant literature, but a thorough analysis of a supplier-customer relationship in security business, and especially business-to-business security services seem to be lacking in current research. In this paper, the main focus is on the business-to-business security services, and the main context is organizational security.

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    Murtonen M, Kortelainen H, Kupi E, Rouhiainen V. Developing of BtoB security business: From guarding to knowledge-intensive expert services. In Proceedings of 5th Security Research Conference, Future Security 2010: Berlin, 7-9 Sept. 2010. Stuttgart. 2010