Developing online illustrative and participatory tools for urban planning

Towards open innovation and co-production through citizen engagement

    Research output: Contribution to journalArticleScientificpeer-review

    Abstract

    This article examines the challenge of involving various stakeholders in urban planning through user-driven innovation and collaborative design and leveraging these processes to achieve mutually beneficial outcomes. Consequently, we introduce a novel illustrative and participatory tool combining mixed reality visualisations with user-centred interactions and feedback-tools so as to promote user insights and involve them in design. This article analyses how these co-design services should be designed and offered to users in order to effectively support public participation and citizen-governance collaboration in future urban planning projects. We conclude that, in order to provide real benefit and value for urban planning and smart city solutions, participatory service should be integrated as part of the decision-making. Adoption of this kind of services system also means reforming of some of work processes in governance and planning how to exploit the results of the participatory processes to make informed decisions.
    Original languageEnglish
    Pages (from-to)445-464
    JournalInternational Journal of Services Technology and Management
    Volume23
    Issue number5/6
    DOIs
    Publication statusPublished - 2017
    MoE publication typeA1 Journal article-refereed

    Fingerprint

    Urban planning
    Innovation
    Reforming reactions
    Visualization
    Decision making
    Feedback
    Planning
    Co-production
    Open innovation
    Citizen engagement
    Governance

    Keywords

    • virtual models
    • participatory design
    • user experience
    • stakeholder engagement
    • urban planning
    • Virtual models
    • Participatory design
    • Urban planning
    • User experience
    • Stakeholder engagement

    Cite this

    @article{120e9e66b07d420b93a48d67ffbe4b4d,
    title = "Developing online illustrative and participatory tools for urban planning: Towards open innovation and co-production through citizen engagement",
    abstract = "This article examines the challenge of involving various stakeholders in urban planning through user-driven innovation and collaborative design and leveraging these processes to achieve mutually beneficial outcomes. Consequently, we introduce a novel illustrative and participatory tool combining mixed reality visualisations with user-centred interactions and feedback-tools so as to promote user insights and involve them in design. This article analyses how these co-design services should be designed and offered to users in order to effectively support public participation and citizen-governance collaboration in future urban planning projects. We conclude that, in order to provide real benefit and value for urban planning and smart city solutions, participatory service should be integrated as part of the decision-making. Adoption of this kind of services system also means reforming of some of work processes in governance and planning how to exploit the results of the participatory processes to make informed decisions.",
    keywords = "virtual models, participatory design, user experience, stakeholder engagement, urban planning, Virtual models, Participatory design, Urban planning, User experience, Stakeholder engagement",
    author = "Virpi Oksman and Minna Kulju",
    note = "MIP: Design for Life",
    year = "2017",
    doi = "10.1504/IJSTM.2017.088943",
    language = "English",
    volume = "23",
    pages = "445--464",
    journal = "International Journal of Services Technology and Management",
    issn = "1460-6720",
    publisher = "Inderscience Publishers",
    number = "5/6",

    }

    TY - JOUR

    T1 - Developing online illustrative and participatory tools for urban planning

    T2 - Towards open innovation and co-production through citizen engagement

    AU - Oksman, Virpi

    AU - Kulju, Minna

    N1 - MIP: Design for Life

    PY - 2017

    Y1 - 2017

    N2 - This article examines the challenge of involving various stakeholders in urban planning through user-driven innovation and collaborative design and leveraging these processes to achieve mutually beneficial outcomes. Consequently, we introduce a novel illustrative and participatory tool combining mixed reality visualisations with user-centred interactions and feedback-tools so as to promote user insights and involve them in design. This article analyses how these co-design services should be designed and offered to users in order to effectively support public participation and citizen-governance collaboration in future urban planning projects. We conclude that, in order to provide real benefit and value for urban planning and smart city solutions, participatory service should be integrated as part of the decision-making. Adoption of this kind of services system also means reforming of some of work processes in governance and planning how to exploit the results of the participatory processes to make informed decisions.

    AB - This article examines the challenge of involving various stakeholders in urban planning through user-driven innovation and collaborative design and leveraging these processes to achieve mutually beneficial outcomes. Consequently, we introduce a novel illustrative and participatory tool combining mixed reality visualisations with user-centred interactions and feedback-tools so as to promote user insights and involve them in design. This article analyses how these co-design services should be designed and offered to users in order to effectively support public participation and citizen-governance collaboration in future urban planning projects. We conclude that, in order to provide real benefit and value for urban planning and smart city solutions, participatory service should be integrated as part of the decision-making. Adoption of this kind of services system also means reforming of some of work processes in governance and planning how to exploit the results of the participatory processes to make informed decisions.

    KW - virtual models

    KW - participatory design

    KW - user experience

    KW - stakeholder engagement

    KW - urban planning

    KW - Virtual models

    KW - Participatory design

    KW - Urban planning

    KW - User experience

    KW - Stakeholder engagement

    UR - http://www.scopus.com/inward/record.url?scp=85042292240&partnerID=8YFLogxK

    U2 - 10.1504/IJSTM.2017.088943

    DO - 10.1504/IJSTM.2017.088943

    M3 - Article

    VL - 23

    SP - 445

    EP - 464

    JO - International Journal of Services Technology and Management

    JF - International Journal of Services Technology and Management

    SN - 1460-6720

    IS - 5/6

    ER -