Developing supply chain information sharing through semantic interoperability

Sari Uusipaavalniemi, Irina Peltomaa, Heli Helaakoski, Harri Haapasalo

    Research output: Contribution to journalArticleScientificpeer-review

    2 Citations (Scopus)


    This study addresses information sharing in service context through supply chain management and technological perspectives. The aim is to illustrate challenges in service supply chain information sharing and highlight the role of semantic technologies in dealing with them. Through a qualitative case study looking at a maintenance service supply chain, problem areas in information sharing are identified and semantic integration model to address them is presented. The effects of the developed model on supply chain performance are discussed. Maintenance services are a novel application area for semantic technologies. The research also addresses the research gap concerning service supply chains and information sharing in them.
    Original languageEnglish
    Pages (from-to)125-141
    Number of pages17
    JournalInternational Journal of Management and Enterprise Development
    Issue number2
    Publication statusPublished - 2009
    MoE publication typeA1 Journal article-refereed


    • enterprise development
    • information sharing
    • interoperability
    • maintenance services
    • semantic technologies
    • small and medium-sized enterprises
    • SMES
    • supply chain performance
    • supply chain
    • supply chain management


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